CLAIMS VOICE PROCESS BPO NIGHT SHIFT

Claims Processing Representative (US Night Shift)

Includes insurance verification and retrieval of medical records and documents from various
systems for the timely filing or re-adjudication of Workers compensation claims by the
Revenue Specialists.

Primarily interacts by phone with outside parties.

Responsibilities:
 Contacting Employers, Insurers and other outside entities via outbound calls,
email or fax to verify/obtain information, receipt of Insurance Claim and Bill
Review packages.
 Manage both inbound and outbound calls efficiently and effectively.
 Assist in obtaining supporting claim documentation, appropriately compiling
billing packets, and filing insurance claims.
 Use several systems to perform accurate and timely data entry.
 File and handle confidential documentation and patient health information (PHI);
able to adhere and follow all HIPAA (to safeguard data privacy and medical
information) mandated guidelines.

Education:
 Bachelor’s Degree in Arts/Science/Engineering, Diploma holders or SSLC

Experience
 Freshers will be considered and are encouraged to apply.
 Strong verbal communication skills.

Good to Have:
 1 year of medical bill processing experience desired.
 Experience with electronic document management in a healthcare setting
desired.
 Reasonable accommodations may be made to enable qualified individuals with
disabilities to perform the essential functions.

Job Type: Full-time

Salary: From ₹25,000.00 per month

Schedule:
• Night shift

Ability to commute/relocate:
• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total work: 3 years (Preferred