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Work from home
Chat Support Executive
Work from home
#636964
Remote / WFH
Job Description
Install app
Company logo
Chat Support Executive
BPO
Shining Stars Institution & travels
100+ applicants
Posted 6 days ago
Job DetailsAbout Company
Graduation mandatory for Bangalore role; fluent in English and Hindi
Handle customer complaints, oversee customer service process, establish rapport with clients
0 - 5 Years
85 Vacancies
₹ 1.75-3.75 Lacs P.A
Lucknow, Bengaluru, Mumbai (All Areas)
Must have key skills
Blended Process
Other key skills
Email Support,Customer Service,Typing,Typing Speed,Non Voice Process,International Non Voice,Semi Voice,Chat Support,Non Voice,Bpo Non Voice,Email Process,Chat Process,Communication Skills,Backend Process,International Process,Domestic Process
Job description
What you’ll do
HELLO JOB SEEKERS
GREETING'S FROM SHININGSTARS ITPL
HUGE OPENING'S FOR CUSTOMER SUPPORT
Hiring For Customer Support:
Roles And Responsibilities-
1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
2. Overseeing the customer service process.
3. Resolving customer complaints brought to your attention.
4. Establishing a positive rapport with all clients and customers in person.
5. Handling customer concerns and complaints in a timely manner.
HIRING FOR Mumbai - CUSTOMER SUPPORT :
Graduation is not mandatory.
SALARY- 3LPA
WORKING DAYS- 5
ROTATIONAL SHIFT
ONE SIDE CAB IN ODD HOURS
QUARTELY BONUS
INCENTIVES WILL BE BASED UPON PERFORMANCE
INTERVIEW MODE- WALK-IN
INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND
HIRING FOR LUCKNOW - CHAT SUPPORT :
Graduation is not mandatory.
SALARY- 26 ctc
WORKING DAYS- 5
ROTATIONAL SHIFT
ONE SIDE CAB IN ODD HOURS
QUARTELY BONUS - 2700
INCENTIVES WILL BE BASED UPON PERFORMANCE
INTERVIEW MODE- WALK-IN
INTERVIEW ROUNDS- HR & CLIENT ROUND
HIRING FOR BANGALORE - INBOUND VOICE PROCESS :
GRADUATION IS MANDATORY.
CANDIDATE SHOULD BE FLUENT IN ENGLISH AND HINDI
SALARY- 30 ctc
WORKING DAYS- 6
ROTATIONAL SHIFT FOR BOYS
DAY SHIFT FOR GIRLS
SUNDAY FIXED OFF
QUARTELY BONUS - 4065
INCENTIVES WILL BE BASED UPON PERFORMANCE
INTERVIEW MODE- WALK-IN
INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND
#####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ########
VANSHIKA JAISWAL ( HR EXECUTIVE) -
#Bpo #customerservice #chatsupport #inbound #voicesupport #customersupport #chatsupport #nonvoice #Chatsupport #BlendedProcess #VoiceProcess #domestic #international #typingspeed #communicationskills #icse #communication #skills #typingskills
#goodcommunication #opportunities #fresher #experience #dynamic
Industry type
BPM / BPO
Department
Customer Success, Service & Operations
Role
Customer Retention - Voice / Blended
Role category
Voice / Blended
Employment type
Full Time, Permanent
Education
Graduation Not Required
Company logo
Chat Support Executive
BPO
Shining Stars Institution & travels
100+ applicants
Posted 6 days ago
Job DetailsAbout Company
Graduation mandatory for Bangalore role; fluent in English and Hindi
Handle customer complaints, oversee customer service process, establish rapport with clients
0 - 5 Years
85 Vacancies
₹ 1.75-3.75 Lacs P.A
Lucknow, Bengaluru, Mumbai (All Areas)
Must have key skills
Blended Process
Other key skills
Email Support,Customer Service,Typing,Typing Speed,Non Voice Process,International Non Voice,Semi Voice,Chat Support,Non Voice,Bpo Non Voice,Email Process,Chat Process,Communication Skills,Backend Process,International Process,Domestic Process
Job description
What you’ll do
HELLO JOB SEEKERS
GREETING'S FROM SHININGSTARS ITPL
HUGE OPENING'S FOR CUSTOMER SUPPORT
Hiring For Customer Support:
Roles And Responsibilities-
1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
2. Overseeing the customer service process.
3. Resolving customer complaints brought to your attention.
4. Establishing a positive rapport with all clients and customers in person.
5. Handling customer concerns and complaints in a timely manner.
HIRING FOR Mumbai - CUSTOMER SUPPORT :
Graduation is not mandatory.
SALARY- 3LPA
WORKING DAYS- 5
ROTATIONAL SHIFT
ONE SIDE CAB IN ODD HOURS
QUARTELY BONUS
INCENTIVES WILL BE BASED UPON PERFORMANCE
INTERVIEW MODE- WALK-IN
INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND
HIRING FOR LUCKNOW - CHAT SUPPORT :
Graduation is not mandatory.
SALARY- 26 ctc
WORKING DAYS- 5
ROTATIONAL SHIFT
ONE SIDE CAB IN ODD HOURS
QUARTELY BONUS - 2700
INCENTIVES WILL BE BASED UPON PERFORMANCE
INTERVIEW MODE- WALK-IN
INTERVIEW ROUNDS- HR & CLIENT ROUND
HIRING FOR BANGALORE - INBOUND VOICE PROCESS :
GRADUATION IS MANDATORY.
CANDIDATE SHOULD BE FLUENT IN ENGLISH AND HINDI
SALARY- 30 ctc
WORKING DAYS- 6
ROTATIONAL SHIFT FOR BOYS
DAY SHIFT FOR GIRLS
SUNDAY FIXED OFF
QUARTELY BONUS - 4065
INCENTIVES WILL BE BASED UPON PERFORMANCE
INTERVIEW MODE- WALK-IN
INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND
#####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ########
VANSHIKA JAISWAL ( HR EXECUTIVE) -
#Bpo #customerservice #chatsupport #inbound #voicesupport #customersupport #chatsupport #nonvoice #Chatsupport #BlendedProcess #VoiceProcess #domestic #international #typingspeed #communicationskills #icse #communication #skills #typingskills
#goodcommunication #opportunities #fresher #experience #dynamic
Industry type
BPM / BPO
Department
Customer Success, Service & Operations
Role
Customer Retention - Voice / Blended
Role category
Voice / Blended
Employment type
Full Time, Permanent
Education
Graduation Not Required
