JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this Opportunity involves:
A rare Centre Manager role has become available to drive a portfolio of + neighbourhood centres for our client with a combined NLA of circa 43,000 sqm and 147 tenants.
The position is senior within the asset management and leadership team, collaborating with the Engineering Operations Services Finance teams, along with the Commercial team to deliver upon KPI's for the client.
The role directly oversees functions including the compilation and delivery of business plans, budgets and forecasts, exceptional reporting, retail lease compliance including all lease associated payments, debt management, retail store liaison, marketing strategy and event execution, regular accurate client reporting and stakeholder management.
An Overview of the role:
Ensure your staff and contractors are working in proper efficient working environments, including but not limited to the adherence to Occupational Health and Safety requirements, proper IT systems, and efficient equipment.
Prepare all relevant documentation as required, in accordance with the Leasing Policy.
Ensure that all rentals, outgoings, turnover rental, promotion levy’s, tenant electricity and any other tenant recoverable are collected by the due date as specified in the lease.
Ensure that you have a constant understanding of any arrears and are aggressively acting to reduce these. Ensure that your client and colleagues receive reporting as required on these.
Prepare and implement the centres Business Plan, Income and Expenditure Budget and any client additional reporting required in accordance with the timeline established by the Account Director.
Be fully conversant with all relevant Legislation relevant to the property. Liaise with the owner’s solicitors regarding standard documentation.
Ensure that an ongoing fit out upgrade program is in place, and support is provided to the client and or the clients consultants retail design team to facilitate tenant’s fit out works.
Ensure that you have regular contact with the local councils and become aware of any development applications and proposals that may affect the centres and advise both the Portfolio Team and Client of any such activity, with a proposal on how best to deal with these
Sounds like you? This is what we are looking for:
Advanced team leadership with demonstrated high EQ IQ passionate about the growth and development of people
Proven experience as a Retail Centre Manager
Collaborative and inclusive mindset to work with multiple stakeholders with values of the whole is greater than the sum of its parts
Strategic visioning to add value to the bottom line
Senior level with strong financial acumen
Desirable advanced understanding of retail leasing to support the leasing manager and asset strategy
Sets stretch targets for self and others, and rigorously monitors and manages individual and team performance.
Sees beyond the boundaries of division or role, proactively leading and engaging in collaborative working culture to drive performance excellence.
Can make tough decisions and solution-based recommendations to clients to resolve problems and/or improve operations and asset value.
Actively searches out improvement opportunities and empowers team to implement them.
Promote open, constructive, and collaborative relations within all levels of JLL and client.
Gains respect of JLL people, client, and where appropriate with the broader business community.
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ4370+4
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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