Oversee overall operations and management of the centre to ensure smooth functioning.
Lead, supervise, and motivate staff to achieve operational and business targets.
Develop and implement policies, procedures, and SOPs for efficient centre management.
Monitor daily activities including patient care, administrative tasks, and service quality.
Manage budgets, financial reporting, and resource allocation for the centre.
Ensure compliance with regulatory standards, safety, and quality guidelines.
Coordinate with marketing, sales, and business development teams for growth initiatives.
Handle client/patient grievances and ensure high levels of customer satisfaction.