Job highlights
Identified by Google from the original job post
Qualifications
Understand how to access and read production and/or financial performance reporting for your department
See the connection between consistent execution and the positive impact it can have on the business
Most of the time is spent moving about frequently on hard surfaces
There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping
May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance
Benefits
BJ’s pays weekly
Eligible for free BJ's Inner Circle and Supplemental membership(s)*
Generous time off programs to support busy lifestyles*
Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
Benefit plans for your changing needs*
Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
401(k) plan with company match (must be at least 18 years old)
eligibility requirements vary by position
medical plans vary by location
Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications
The pay range for this position is starting from $14.00
Responsibilities
Processes Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading and offering several types of membership products, scanning merchandise, and accepting various forms of payments
Provides excellent member service in an efficient and productive manner
Maintains the overall cleanliness of the front-line department
Carry out job functions and responsibilities as assigned
Support the application of club policies, procedures and compliance
We strive for flawless execution and hold ourselves accountable
Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate
Ensure a safe and positive environment for our members and each other
Embrace inclusion and diversity, by working together with collaboration and respect
Work as a team to achieve goals
Move with speed and agility in everything we do
Innovate and adapt so we can move as fast as the world around us
Maintain a friendly and positive attitude
Deliver service excellence through all points of contact
Resolve and deescalate to address every member concern
Ensure a safe and positive environment and experience for the members
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily
Work with commitment and pride to deliver GOLD- Grand opening look daily
All items stocked and promotional plans executed
Maintain visible accurate signage
Clean and organized, inside, and out
Exhibits clear understanding of all BJ’s Membership options, Including the importance of renewals, upgrading to our BJ’s Loyalty programs
Offer all appropriate membership products such as membership renewal, EASY renewal option, BJ’s Loyalty programs and Rewards redemption
Provides a high level of customer service to Members
Checks Members out in a timely and efficient manner
Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members
Fills shopping carts when necessary and assists at self-checkout stations
Collects payments via cash, check, or other charge payments from members
Issues receipts or change due to Members
Stays up to date on all merchandise promotions, advertisements, and product information
Discounts purchases by scanning and redeeming coupons
Maintains the cleanliness of the frontline area
Assists in general club housekeeping when necessary
Returns re-sellable merchandise to the sales floor area
Manages self-checkout and scan and pan lanes
Assists Members with operations and technical difficulties
Required to meet cashier productivity expectations
Maintains all club policies and procedures
Performs other duties as assigned, including working in other departments as needed
Regular, predictable, full attendance is an essential function of this job
Frequently requires lifting objects up to 30 pounds
Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises
There may be occasional exposure to cleaning agents
Job description
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits Of Working At BJ’s
• BJ’s pays weekly
• Eligible for free BJ's Inner Circle and Supplemental membership(s)*
• Generous time off programs to support busy lifestyles*
• Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs*
• Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
• 401(k) plan with company match (must be at least 18 years old)
• eligibility requirements vary by position
• medical plans vary by location
Job Summary
Processes Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading and offering several types of membership products, scanning merchandise, and accepting various forms of payments. Provides excellent member service in an efficient and productive manner. Maintains the overall cleanliness of the front-line department.
Team Members:
• Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
• We strive for flawless execution and hold ourselves accountable.
• Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.
Members:
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards
• Greet, Anticipate, Appreciate (GAA)
• Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD- Grand opening look daily
• All items stocked and promotional plans executed
• Maintain visible accurate signage
• Clean and organized, inside, and out
Know your Business:
• Understand how to access and read production and/or financial performance reporting for your department
• See the connection between consistent execution and the positive impact it can have on the business
Major Tasks, Responsibilities, And Key Accountabilities
• Exhibits clear understanding of all BJ’s Membership options, Including the importance of renewals, upgrading to our BJ’s Loyalty programs.
• Offer all appropriate membership products such as membership renewal, EASY renewal option, BJ’s Loyalty programs and Rewards redemption.
• Provides a high level of customer service to Members. Checks Members out in a timely and efficient manner.
• Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members. Fills shopping carts when necessary and assists at self-checkout stations.
• Collects payments via cash, check, or other charge payments from members.
• Issues receipts or change due to Members.
• Stays up to date on all merchandise promotions, advertisements, and product information. Discounts purchases by scanning and redeeming coupons.
• Maintains the cleanliness of the frontline area. Assists in general club housekeeping when necessary.
• Returns re-sellable merchandise to the sales floor area.
• Manages self-checkout and scan and pan lanes. Assists Members with operations and technical difficulties.
• Required to meet cashier productivity expectations.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.
Qualifications
• Basic math skills preferred.
• Prior cashier or sales experience preferred.
Environmental Job Conditions
• Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
• Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance.
• Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $14.00.
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