Verified Job
Nurse / Compounder
Care Coordinator - Tadworth based
Nurse / Compounder
#760693
Remote / WFH
Caremark Epsom and Ewell, Banstead and Reigate
Job Description
We are looking for an organised, proactive and compassionate Care Coordinator to join our small, growing domiciliary care team. You will play a key role in ensuring our customers receive outstanding care by coordinating our care team, managing daily operations and supporting the wider office function.
This is a varied role requiring excellent organisation, communication skills and the ability to work calmly and efficiently.
About The Role
Key Responsibilities
Care Coordination & Rota Management
Managing and maintaining the weekly care rota to ensure all customer visits are covered safely and effectively
Coordinating carers’ availability, holidays, sickness and rota changes
Responding quickly to emergencies and last-minute changes
Ensuring continuity of care and matching carers appropriately with customers
Monitoring visit schedules and supporting good outcomes for customers
Office Administration & Communication
Managing incoming calls, emails and enquiries in a professional and timely manner
Communicating effectively with customers, carers, families and healthcare professionals
Maintaining accurate records and updating care management systems
Providing general administrative support to the care team
Compliance & Quality Support
Supporting the Registered Manager with compliance tasks and audits
Maintaining accurate staff and customer records
Supporting monitoring of care documentation, training records and policies
Assisting with preparation for internal audits and CQC inspections
Ensuring documentation is completed to a high standard
Recruitment Administration
Supporting the recruitment process from application through to onboarding
Arranging interviews and preparing recruitment paperwork
Completing pre-employment checks, references and compliance documentation
Maintaining accurate staff files
Supporting new starter inductions and onboarding processes
Required Criteria
Demonstrated strong organisational skills.
Excellent communication skills.
Ability to work calmly and efficiently.
A proactive and self-motivated approach to work.
A compassionate and empathetic disposition.
Experience in coordinating teams or resources.
Experience in managing daily operational tasks.
Desired Criteria
Experience within the domiciliary care sector.
Previous experience in a care coordination or similar administrative role within a care setting.
Skills Needed
Communication, Providing Care, Organisational skills, Domiciliary Care
About The Company
Our mission is simple:
To provide excellent home care to everyone, regardless of age, race, religion, gender or social standing. We aim to improve the quality of life of every single customer we care for.
Our care keeps you safe, happy, fulfilled and flourishing in your own home, topped off with a delivery of smiles and laughter at every visit too.
Caring for and supporting others runs through the very heart of Caremark.
Who is Caremark?
Caremark is a home care company with excellent standards, excellent people and excellent success stories. We provide care in the home for people from all walks of life, enabling them to stay in their own home and community.
We are the mark of excellent care.
We have over 7,000 customers throughout the UK. To those 7,000 customers, we provide over 110,000 hours of home care each week.
Caremark’s history – providing home care since 2005
Whilst Caremark itself was founded in 2005, our founder, the late Kevin Lewis has been in care since 1987. His experience, passion and unrivalled determination to provide high quality care for all, was the building blocks of Caremark 17 years ago.
Today, we are led by David Glover and Lisa Fyfe who are equally as passionate about Caremark and the home-care industry.
Caremark currently care for thousands upon thousands and under their leadership, thousands and thousands more will benefit from home care, the Caremark way.
Company Culture
Caremark has been at the forefront of the home care industry, evolving from a singular care home to becoming a leader in providing comprehensive care services across Ireland and the UK.
Our journey, initiated by Kevin Lewis, has been marked by innovation, quality, and a deep commitment to caring for individuals in need, regardless of their age, disability, or circumstance.
Here's why Caremark stands as a beacon of excellence and a great place to work:
Pioneering Spirit: From introducing the very first Operations Manual to ensure quality care, to expanding services across a network of offices, Caremark has always been at the cutting edge of the home care industry.
Diverse Care Services: Our services have grown to encompass a wide range of needs, delivering care and support in the home environment and specialized residential settings, showcasing our adaptability and commitment to those we serve.
Focus on Quality: We've built an enviable reputation by maintaining high standards of care, drawing upon decades of experience to meet the evolving needs of our service users with compassion and professionalism.
Growth and Development: As part of our team, you'll join a supportive network of professionals dedicated to making a difference in the lives of individuals and communities.
We provide opportunities for personal and professional growth, ensuring that our team is equipped to meet the challenges of the care industry with confidence and skill.
Company Benefits
Salary
Starting from £15,000.00 per year
This is a varied role requiring excellent organisation, communication skills and the ability to work calmly and efficiently.
About The Role
Key Responsibilities
Care Coordination & Rota Management
Managing and maintaining the weekly care rota to ensure all customer visits are covered safely and effectively
Coordinating carers’ availability, holidays, sickness and rota changes
Responding quickly to emergencies and last-minute changes
Ensuring continuity of care and matching carers appropriately with customers
Monitoring visit schedules and supporting good outcomes for customers
Office Administration & Communication
Managing incoming calls, emails and enquiries in a professional and timely manner
Communicating effectively with customers, carers, families and healthcare professionals
Maintaining accurate records and updating care management systems
Providing general administrative support to the care team
Compliance & Quality Support
Supporting the Registered Manager with compliance tasks and audits
Maintaining accurate staff and customer records
Supporting monitoring of care documentation, training records and policies
Assisting with preparation for internal audits and CQC inspections
Ensuring documentation is completed to a high standard
Recruitment Administration
Supporting the recruitment process from application through to onboarding
Arranging interviews and preparing recruitment paperwork
Completing pre-employment checks, references and compliance documentation
Maintaining accurate staff files
Supporting new starter inductions and onboarding processes
Required Criteria
Demonstrated strong organisational skills.
Excellent communication skills.
Ability to work calmly and efficiently.
A proactive and self-motivated approach to work.
A compassionate and empathetic disposition.
Experience in coordinating teams or resources.
Experience in managing daily operational tasks.
Desired Criteria
Experience within the domiciliary care sector.
Previous experience in a care coordination or similar administrative role within a care setting.
Skills Needed
Communication, Providing Care, Organisational skills, Domiciliary Care
About The Company
Our mission is simple:
To provide excellent home care to everyone, regardless of age, race, religion, gender or social standing. We aim to improve the quality of life of every single customer we care for.
Our care keeps you safe, happy, fulfilled and flourishing in your own home, topped off with a delivery of smiles and laughter at every visit too.
Caring for and supporting others runs through the very heart of Caremark.
Who is Caremark?
Caremark is a home care company with excellent standards, excellent people and excellent success stories. We provide care in the home for people from all walks of life, enabling them to stay in their own home and community.
We are the mark of excellent care.
We have over 7,000 customers throughout the UK. To those 7,000 customers, we provide over 110,000 hours of home care each week.
Caremark’s history – providing home care since 2005
Whilst Caremark itself was founded in 2005, our founder, the late Kevin Lewis has been in care since 1987. His experience, passion and unrivalled determination to provide high quality care for all, was the building blocks of Caremark 17 years ago.
Today, we are led by David Glover and Lisa Fyfe who are equally as passionate about Caremark and the home-care industry.
Caremark currently care for thousands upon thousands and under their leadership, thousands and thousands more will benefit from home care, the Caremark way.
Company Culture
Caremark has been at the forefront of the home care industry, evolving from a singular care home to becoming a leader in providing comprehensive care services across Ireland and the UK.
Our journey, initiated by Kevin Lewis, has been marked by innovation, quality, and a deep commitment to caring for individuals in need, regardless of their age, disability, or circumstance.
Here's why Caremark stands as a beacon of excellence and a great place to work:
Pioneering Spirit: From introducing the very first Operations Manual to ensure quality care, to expanding services across a network of offices, Caremark has always been at the cutting edge of the home care industry.
Diverse Care Services: Our services have grown to encompass a wide range of needs, delivering care and support in the home environment and specialized residential settings, showcasing our adaptability and commitment to those we serve.
Focus on Quality: We've built an enviable reputation by maintaining high standards of care, drawing upon decades of experience to meet the evolving needs of our service users with compassion and professionalism.
Growth and Development: As part of our team, you'll join a supportive network of professionals dedicated to making a difference in the lives of individuals and communities.
We provide opportunities for personal and professional growth, ensuring that our team is equipped to meet the challenges of the care industry with confidence and skill.
Company Benefits
Salary
Starting from £15,000.00 per year
