Drug and ******* outreach worker

Our Vacancy
Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.

We’re looking for an Outreach Support Worker to join our Drug and ******* Outreach team, supporting vulnerable individuals across West Essex (Epping, Harlow and Uttlesford). You’ll be helping people with addiction issues overcome challenges related to their housing, mental health, physical health, and employment.

If you enjoy variety, this role offers the best of hybrid working. You'll be out and about in the community meeting people face-to-face, collaborating with colleagues in the office, and balancing your week with home working.

What your day might look like

Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
Support individuals with navigating welfare benefits, accessing services, and building confidence.
Liaise with external agencies to ensure customers get the right support at the right time.
Provide crisis intervention when needed, always with empathy and professionalism.
What makes this role special

Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate. You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.

Could it be you?

We’re looking for someone who:

Understands drug and ******* issues through professional, voluntary, or lived experience.
Has worked with individuals facing mental health, health-related, or employment challenges
Understands housing support needs and welfare benefits
Can provide pre-tenancy advice and ongoing tenancy support
Previous experience of working in a customer facing role
Communicates clearly and solves problems with confidence
Holds a valid UK driving licence and has access to a vehicle
Is happy to undergo an Enhanced DBS check
At Peabody, our values guide everything we do — Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

What you’ll get in return

25 days’ annual holiday (plus bank holidays)
2 paid volunteering days each year
Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
Life assurance at 4x your salary
Up to 10% pension contribution
Family-friendly policies
A role where your support helps people thrive
Please read before applying

As an employer, Peabody does not provide sponsorship as a licenced UK employer.

This is a Part Time role, working 26.25 hours per week. (Flexibility around working hours, which will be discussed during interview) It is also a community-based role covering West Essex (Epping, Harlow and Uttlesford) and at times, there will be requirement to cover other patches.

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Interviews will be held via MS Teams on 12th August and then meet in person on 18th August, with a case study exercise at a location in the region.

If you have any questions, feel free to contact Charlene Moore, Talent Specialist at [email protected]