CaptainSupervisor

Location: Jaipur, Gurgaon

Your Role:

As a restaurant Supervisor/Captain you are responsible for maintaining the high standards of service, food quality, and guest satisfaction within the hotel's dining outlets. Responsibilities will include:
• Manage and coordinate the work of restaurant and bar staff, including servers, bartenders, hostess. Assign tasks, provide guidance, and conduct performance evaluations.
• Ensure that all staff members adhere to the hotel's service standards, including etiquette, grooming, and uniform policies.
• Provide exceptional customer service by addressing guest needs, resolving issues, and ensuring a positive dining experience.
• Oversee the flow of food and beverage orders, ensuring that orders are accurate and delivered to guests in a timely manner.
• Monitor the quality and presentation of food and beverages, ensuring they meet established standards.
• Manage inventory for food and beverage items, including ordering, stock control, and minimizing...