Call Center Head|Delhi

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Customer Care
1 month
India
Delhi
New Delhi Get directions →
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ID: 121069
Published 1 month ago by walekidukan.com
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In Customer Care category
New Delhi, Delhi, India
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Must have experience in leading the telesales/inside sales team from front.

Hiring, training, coaching, and leading call center representatives as they provide support for customers.

Answering representatives questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives

Leading team meetings, asking questions to better understand the calls representatives are receiving, educating and coach workers regarding... Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Must have experience in leading the telesales/inside sales team from front.

Hiring, training, coaching, and leading call center representatives as they provide support for customers.

Answering representatives questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives

Leading team meetings, asking questions to better understand the calls representatives are receiving, educating and coach workers regarding...
walekidukan.com
walekidukan.com
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