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Call Center Executive

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Customer Care Executive
1 month
India
Maharashtra
TTC industrial Area, Navi Mumbai Get directions →
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ID: 198503
Published 1 month ago by Talents Villa Recruitment Services
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TTC industrial Area, Navi Mumbai, Maharashtra, India
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Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹14,000.00 - ₹20,000.00 per month

Benefits:

Flexible schedule
Health insurance
Provident Fund
Schedule:

Day shift
Fixed shift
Morning shift
Supplemental pay types:

Yearly bonus Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹14,000.00 - ₹20,000.00 per month

Benefits:

Flexible schedule
Health insurance
Provident Fund
Schedule:

Day shift
Fixed shift
Morning shift
Supplemental pay types:

Yearly bonus
Talents Villa Recruitment Services
Talents Villa Recruitment Services
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