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Call Center Agent
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#776722
Remote / WFH
Miracolo Drinks Private Limited # 460, 2nd floor, Sri Venkateswara Manor, 80 feet road, RT Nagar, Banagalore - 560032
Job Description
Handle META calls inbound and outbound calls to assist customers with inquiries, issues, and feedback.
· Communicate with customers through multiple channels, including phone, email, and live chat, in a professional and courteous manner.
· Provide accurate, complete, and clear information using appropriate tools, resources, and product knowledge.
· Resolve customer concerns independently or escalate complex issues to relevant departments (e.g., Technical Support, Billing, Sales) as needed.
· Maintain comprehensive and up-to-date knowledge of the company’s products,
· Communicate with customers through multiple channels, including phone, email, and live chat, in a professional and courteous manner.
· Provide accurate, complete, and clear information using appropriate tools, resources, and product knowledge.
· Resolve customer concerns independently or escalate complex issues to relevant departments (e.g., Technical Support, Billing, Sales) as needed.
· Maintain comprehensive and up-to-date knowledge of the company’s products,
