Cabin Crew

Job description
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Airport Ticket Agent Job Description Salary Information

Job Duties

Ticket agents greet airline customers, help check baggage, and assign seats on the aircraft. This role involves a large amount of customer service as well as lifting larger bags onto the belt behind the counter. These airline representatives are responsible for handling ticket reservations, cancellations, alterations, and informing customers when a flight has been delayed or cancelled.Even under stressful conditions, a ticket agent is expected to maintain a well groomed appearance and a polite manner. The type of uniform is usually dependent on the airline.

Ticketing Agent Education and Training

Most ticket agent jobs require an applicant to hold a high school diploma or GED, but do not require formal education beyond this. However, a degree or postsecondary certificate in hospitality or a closely related field may give an applicant an advantage in getting hired. Some employers prefer to hire candidates who have previous customer service or computer experience. Upon hire, ticket agents go through an on-the-job training program to learn about the company's policies and procedures, as well as how to use its computer system.

Typical Requirements and/or Experience

Depending on the airline, the minimum age requirement varies from 18 to 20 years. Because ticket agents work directly with passengers, airlines like to see a customer service and/or sales background along with excellent verbal and written communication skills, basic typing and computer skills, and ability to perform basic mathematics. Ticket agents must have the ability to work without close supervision, and have a general knowledge of geography. Cash handling and credit card transaction experience is helpful. Foreign language skills may be required.

A well groomed appearance, respect for details and accuracy, a pleasant and courteous manner, and legible handwriting are essential. The ticket agent must have the ability to lift, push, or pull checked baggage .

Airline ticket counters usually operate 24 hours at the airport, and therefore offer a wide variety of work schedules. Ticket agents must have the ability to work varied shifts and schedules including days, evenings, weekends, holidays and some overtime.

Qualification :- 8th,10th, 12th, B.A, M.A, B.sc, M.sc , BBA, MBA, B-Tech, M-Tech, Assistant Engineer, Engineer(any stream, civil, mechanical, computer), Degree Holder , Diploma, ITI ,Graduation and Post Graduation, Aviation Sector.

Facilities; - Accommodation + Meal + Medical Facility + ESI + 2 rotational shift. (Morning or Evening) + 1 Week Off + Bonus + Mobile allowance + Convince .

Salary Compensation

The typical starting pay rate for an airport ticket agent ranges from Rs. 35000/- to Rs. 75000/- per month. Experience level, location, and employer may affect wages for a ticket agent. On average, an entry-level airport ticket agent earns approximately Rs.45000/-per month. Ticket agents may also qualify to receive work benefits, such as paid time off, air travel discounts, medical coverage, and 401(k) retirement plans.

No consultancy ,direct recruitment.

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