Verified Job
IT / Software / Data Analyst
Business Analyst – Post-Sales (IT) in Jaipur
IT / Software / Data Analyst
#814260
Remote / WFH
ViralChilly: Create | Grow | Learn
Job Description
Key Responsibilities
• Conduct client discovery calls to understand business goals, website requirements, features, and project expectations, and convert them into actionable tasks for the development team.
• Act as the primary post-sales point of contact by providing project updates, managing client concerns, handling scope changes, and maintaining clear communication.
• Apply knowledge of WordPress, plugins, hosting, domains, page builders, and UI/UX principles to support requirement discussions and project execution.
• Plan project milestones and timelines, track daily progress, and ensure timely follow-ups and delivery.
• Coordinate with development teams, identify risks and blockers, escalate delivery issues, and recommend practical solutions.
• Convert ambiguous client requirements into structured execution plans and handle technical queries professionally.
• Perform basic quality assurance before client handover by verifying responsiveness, UI consistency, functionality, and adherence to the agreed project scope.
• Ensure deliverables meet quality standards while following SOPs, checklists, and documentation processes.
• Maintain strong ownership, attention to detail, reliability, empathy, and effective collaboration while balancing client expectations with development team capacity.
About Company: ViralChilly is a Jaipur-based digital marketing and web development agency helping brands across the US, UK, Canada, and Australia grow through SEO, PPC, and high-performing websites. Driven by a young, execution-focused team, ViralChilly emphasizes clarity, creativity, and measurable results over buzzwords and fluff. The company offers a collaborative startup environment with a five-day work week, team lunches and outings, access to premium marketing tools, and unlimited learning opportunities—where every contribution creates real impact. Located at Space 7, Sector 7, Mansarovar, Jaipur, next to Suvira Hospital and ICICI Bank, the office is surrounded by D Mart, City Park, and numerous cafés and restaurants, making it a lively workspace built for meaningful work without egos or formalities.
• Conduct client discovery calls to understand business goals, website requirements, features, and project expectations, and convert them into actionable tasks for the development team.
• Act as the primary post-sales point of contact by providing project updates, managing client concerns, handling scope changes, and maintaining clear communication.
• Apply knowledge of WordPress, plugins, hosting, domains, page builders, and UI/UX principles to support requirement discussions and project execution.
• Plan project milestones and timelines, track daily progress, and ensure timely follow-ups and delivery.
• Coordinate with development teams, identify risks and blockers, escalate delivery issues, and recommend practical solutions.
• Convert ambiguous client requirements into structured execution plans and handle technical queries professionally.
• Perform basic quality assurance before client handover by verifying responsiveness, UI consistency, functionality, and adherence to the agreed project scope.
• Ensure deliverables meet quality standards while following SOPs, checklists, and documentation processes.
• Maintain strong ownership, attention to detail, reliability, empathy, and effective collaboration while balancing client expectations with development team capacity.
About Company: ViralChilly is a Jaipur-based digital marketing and web development agency helping brands across the US, UK, Canada, and Australia grow through SEO, PPC, and high-performing websites. Driven by a young, execution-focused team, ViralChilly emphasizes clarity, creativity, and measurable results over buzzwords and fluff. The company offers a collaborative startup environment with a five-day work week, team lunches and outings, access to premium marketing tools, and unlimited learning opportunities—where every contribution creates real impact. Located at Space 7, Sector 7, Mansarovar, Jaipur, next to Suvira Hospital and ICICI Bank, the office is surrounded by D Mart, City Park, and numerous cafés and restaurants, making it a lively workspace built for meaningful work without egos or formalities.
