Verified Job
Customer Support / TeleCaller
BPO : Non Voice Process : Freshers : 20K : Grads & UG : Apply Now
Customer Support / TeleCaller
#694
Remote / WFH
Outpace Consulting Services
Job Description
• *Hiring for Leading ITES Company In Gurgaon for Customer Support
• *Key Highlights:
1: Graduate Fresher
2: Candidate Must Not Have Any Exams in the Next 6 Months
3: 24x7 Shifts
4: 5 Days Working
5: Both Side Cabs
6: Excellent Communication Skills
• *7: Immediate Joiners Preferred**
A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat.
• *Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)
• *Landmark : Near Hotel Nirulas
• *Walkin Time : 11 am to 3 Pm
• *Ritika @ 8299619074,Satya @ 7989280521,Shadiya @ 7898822545
• *Whatsapp Your CV @ 9151555419
• *Key Responsibilities:
• *Responding to customer inquiries:**
Answering questions about products or services, providing information, and offering guidance.
• *Resolving customer issues:**
Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.
• *Providing support:**
Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience.
• *Managing customer interactions:**
Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction.
• *Recording and reporting:**
Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
• *Key Highlights:
1: Graduate Fresher
2: Candidate Must Not Have Any Exams in the Next 6 Months
3: 24x7 Shifts
4: 5 Days Working
5: Both Side Cabs
6: Excellent Communication Skills
• *7: Immediate Joiners Preferred**
A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat.
• *Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)
• *Landmark : Near Hotel Nirulas
• *Walkin Time : 11 am to 3 Pm
• *Ritika @ 8299619074,Satya @ 7989280521,Shadiya @ 7898822545
• *Whatsapp Your CV @ 9151555419
• *Key Responsibilities:
• *Responding to customer inquiries:**
Answering questions about products or services, providing information, and offering guidance.
• *Resolving customer issues:**
Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.
• *Providing support:**
Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience.
• *Managing customer interactions:**
Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction.
• *Recording and reporting:**
Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
