Handle inbound and outbound calls professionally with empathy and accuracy.
Provide information about treatments, consultation booking, and follow-up procedures.
Maintain records of calls, leads, and patient follow-ups in CRM or Excel.
Convert inquiries into confirmed appointments or treatment starts.
Coordinate with doctors, front desk, and marketing teams for lead updates.
Manage WhatsApp and SMS follow-ups in a timely and polite manner.
Maintain strict confidentiality of patient data and communication.
Handle patient grievances calmly and escalate to seniors when required.
Age limit 18 to 30
Only fresher candidate appiled now'
Only Delhi NCR candidate appiled now'
Job Type: Full-time
Pay: ₹9,736.24 - ₹16,346.09 per month
Benefits:
Provident Fund
Work from home
Work Location: In person