BPO Call Center

Urgent Vacancy Jobs in Jaipur For Freshers Job Description Jobs in Jaipur For Freshers We are searching for a polite professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions handling complaints and troubleshooting problems with our products and services. The call center representative may handle A high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call address all questions or complaints and provide an accurate and efficient response. To be a successful call center representative you should be customer-focused detail oriented and efficient. You should be polite reliable knowledgeable and adaptable. Job Details Hiring Organization SIDDHI VINAYAK TELELINK PVT LTD Post Name BPO Call Center Qualification Any Graduate Industry Private Employment Type Full Time Work Hours 8 Hours Salary 18000/- To 24500/- Per Month Location Jaipur Rajasthan India 302026 About Organization For Jobs in Jaipur For Freshers Craftech is a leading Business Process Outsourcing (BPO) company. Craftech is a venture of Siddhi Vinayak Telelink Private Limited. We offer business value to 15+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Banking and Financial Services Healthcare Insurance Media and Entertainment Professional Services Telecom and Diversified Businesses Travel and Leisure and Utilities. At Craftech we deliver an entire spectrum of business process outsourcing services such as customer care finance and accounting human resource solutions research and analytics technology solutions and industry-specific back-office and front-office processes. Job Responsibilities For Jobs in Jaipur For Freshers Answering or making calls to clients to learn about and address their needs complaints or other issues with products or services. Responding efficiently and accurately to callers explaining possible solutions and ensuring that clients feel supported and valued. Engaging in active listening with callers confirming or clarifying information and diffusing angry clients as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software databases scripts and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Job Required Skill For Jobs in Jaipur For Freshers Deep Knowledge of a Company's Products or Services. To field dozens of phone calls a day means fielding dozens of topics as well. Attention to Detail and Organization. Clear and Effective Communication. Adaptability. Empathy. Patience. Positive Attitude