Booking Agent

Job details
Job type
Full-time
Shift and schedule
No weekends
Monday to Friday
Shift work
 
Location
Varsity Lakes QLD•Hybrid work
 
Benefits
Pulled from the full job description
Parental leave
Employee assistance program
 
Full job description
Vacancy No

VN12313

Status

Active

Employment Type

Full Time

Brand

SCR

Department

Clerical

Region

Gold Coast

Site

Varsity Lakes

Applications Close Date


Description

Kickstart Your Career in Medical Administration!
Join South Coast Radiology as a Full-Time Booking Agent

Are you a people-person with a passion for helping others and love the idea of working in a fast-paced healthcare environment? This is your opportunity to be the warm, welcoming voice patients hear first and make a real impact every day.

Key Responsibilities

We’re looking for enthusiastic Booking Centre Agents to join our vibrant administration team, coordinating patient appointments and creating a seamless experience from the very first call. This is a full-time, Monday to Friday role—no weekends, no night shifts!

Why Join South Coast Radiology?
South Coast Radiology is the largest radiology group on the Gold Coast and one of Southeast Queensland’s most trusted providers, with 16 locations across the Tweed and Gold Coast regions and additional centres in Toowoomba and Mackay. As the flagship brand of Integral Diagnostics (IDX), we’re recognised for clinical excellence, innovation, and a genuine commitment to community care. You’ll be part of a supportive team that values growth, wellbeing, and making a difference.

Perks Benefits
✔ Competitive pay with annual reviews
✔ Hybrid work-from-home options (for the right candidate)
✔ Full training – no medical experience required
✔ Inclusive team culture with great career progression
✔ Staff awards recognition programs
✔ Corporate perks, health discounts EAP access
✔ Fitness Passport – access to 1,000+ gyms nationwide
✔ Paid parental leave

What You’ll Do Answer calls and assist patients and referrers with a warm, professional approach Schedule appointments using our industry-leading RIS system (Karisma)
✅ Keep schedules running smoothly and efficiently Inform patients of fees and Medicare rebates Ensure patients are prepared and informed ahead of their appointments

What You’ll Bring Medical reception or radiology experience beneficial
4 week induction training program Excellent communication and people skills ️ Strong computer and typing proficiency A positive, team-focused attitude Great time management and problem-solving ability Customer service experience is a bonus!

How to Apply
Submit your resume and a cover letter by selecting APPLY, or visit our careers portal to express your interest.

For any questions, contact Aaron Piscopo – Talent Acquisition Advisor 04++ +73 +13 | ✉️ apiscopo@idxgroup.com.au

At South Coast Radiology, we celebrate diversity and welcome applications from Aboriginal and Torres Strait Islander peoples and individuals of all backgrounds.

Build your future with us—one patient, one appointment, one smile at a time.
 
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