Birchwood - Support Worker (Bank)

To support Clinical/Therapeutic team in providing an effective rehabilitation service,

Engaging clients in decision making and behavioural change as well as supporting clients in successful completion of their programme.

Background and service:

Kaleidoscope is an innovative substance misuse treatment provider that delivers quality community and residential services across Wales and England.

Birchwood is our flagship residential treatment unit that provides evidenced-based and medically managed detoxification services to dependent alcohol and drug users. The unit has capacity for 20 bed spaces and provides both clinical and therapeutic treatment packages. Referrals are accepted from community drug and alcohol services across the UK

For alcohol dependence, Birchwood supports service users who are assessed as suitable for residential detoxification, providing a safe and supervised withdrawal from alcohol. Service users will be screened for clinical dependence in line with ICD-10 diagnostic criteria to assess suitability, using the Severity of Alcohol Dependence Questionnaire (SADQ).

For Opiate dependence, Birchwood supports service users who are assessed as suitable for residential detoxification using methadone and buprenorphine.

MAIN DUTIES:

OPERATIONAL:

1. To assist in the delivery of effective therapeutic group work programme and therapeutic interventions.

2. To ensure they are familiar with various issues relating to clients, by participating in handovers, accessing Theseus, using IT systems and liaising with managers and colleagues.

3. Maintain a visible presence throughout period of duty, being available for routine queries from clients.

4. To ensure clients have regular replenishments during COVID -19 isolation periods.

5. To welcome the client and complete the admission booking in process and risk management planning.

6. To undertake client facing support e.g. crisis /welfare interventions and supporting clients during periods of isolation.

7. To provide personal care to clients as and when required e.g. assistance with bathing, dressing, etc

8. Undertake drug testing of clients, if required; to complete any reports relating to drug testing and to inform relevant agencies accordingly.

9. To assist and support the nursing/therapeutic staff on duty, e,g, administering medications , clinical observations , case note recording and Covid-19 testing

10. To support clients to external appointments, e.g. doctors, dentist, court etc.

11. To undertake any practical tasks, cleaning/laundry etc that may be deemed necessary.

12. To identify issues of Child Protection that may arise as a result of contact with service users and notify Line Manager.

13. To adhere to the National Care Commission’s Minimum Standards for Care Homes.

14. To recognise and work within personal and professional boundaries.

15. To practise safe Infection Control standards, standard precautions include Hand hygiene, use of personal protective equipment, respiratory hygiene , safe disposal of PPE . Transmission based precautions are imperative.

HEALTH SAFETY

1. To comply with health and safety policies and report all incidents and accidents to the Unit Manager or their representative.

2. Take reasonable care to prevent injury to themselves or others who may affected by acts of omission.

3. To ensure volunteers and contractors are made aware of Health Safety issues when they come onto the premises. Read more