Verified Job
Accounting - Finance
Billing Representative|LOCATION: This position is based in Manitoba (Altona/Winnipeg) SCHEDULE: Full
Accounting - Finance
#720578
Remote / WFH
Red River Mutual|LOCATION: This position is based in Manitoba (Altona/Winnipeg) SCHEDULE: Full-Time REPORTS TO: Manager, Billing DIRECT REPORTS: N/A
Job Description
Full job description
Req #250
245 Centre Ave E, Altona, MB R0G 0B3, Canada
Job Description
Posted Tuesday, June 30, 2026 at 5:00 AM
COMPANY PROFILE:
Red River Mutual is a progressive insurance company with a focus on our customers and employees. We believe everyone has a right to feel safe and protected, and to know that someone is looking out for them. So, we treat our employees like family members – we’ll be honest with them, support them, offer a listening ear, admit when we’re wrong and be a positive force in their lives and in our communities.
LOCATION: This position is based in Manitoba (Altona/Winnipeg)
SCHEDULE: Full-Time
REPORTS TO: Manager, Billing
DIRECT REPORTS: N/A
PURPOSE OF POSITION:
This position is responsible for handling insured/broker account receivables, inquiries and concerns on various billing payments, NSFs, and collections at a policy level while ensuring a high level of customer service to our broker network.
KEY RESPONSIBILITY AREAS:
Manage incoming phone calls from insureds and brokers
Provide a high level of customer service when dealing with customer or broker inquiries regarding account statuses
Various processing tasks (policy payments, updating banking information, etc.)
Managing overdue accounts
Closely work alongside the other Billing Representatives
Various other duties as assigned
QUALIFICATION AND SKILLS:
High School Diploma
1-2 years’ experience in the Customer Service field
Post-Secondary education in a related field is considered an asset
Customer service orientated
Excellent decision-making skills
Proven teamwork and collaboration skills
Strong written and oral communication skills
Proven conflict management and resolution skills
Ability to organize and manage information with strong attention to detail
Proficient with Microsoft Office Program Suite
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Accommodation for applicants with disabilities is available upon request at any stage of the recruitment process. Accessible employment policies and alternative application formats are available upon request by contacting [email protected] or 1-800-370-2888 (toll free).
A requirement of employment is a satisfactory background check and, if applicable, providing a satisfactory driver’s abstract. An offer of employment may not be made, or maybe withdrawn, if these requirements are not met.
Job Details
Job Family
Administrative
Pay Type
Salary
Req #250
245 Centre Ave E, Altona, MB R0G 0B3, Canada
Job Description
Posted Tuesday, June 30, 2026 at 5:00 AM
COMPANY PROFILE:
Red River Mutual is a progressive insurance company with a focus on our customers and employees. We believe everyone has a right to feel safe and protected, and to know that someone is looking out for them. So, we treat our employees like family members – we’ll be honest with them, support them, offer a listening ear, admit when we’re wrong and be a positive force in their lives and in our communities.
LOCATION: This position is based in Manitoba (Altona/Winnipeg)
SCHEDULE: Full-Time
REPORTS TO: Manager, Billing
DIRECT REPORTS: N/A
PURPOSE OF POSITION:
This position is responsible for handling insured/broker account receivables, inquiries and concerns on various billing payments, NSFs, and collections at a policy level while ensuring a high level of customer service to our broker network.
KEY RESPONSIBILITY AREAS:
Manage incoming phone calls from insureds and brokers
Provide a high level of customer service when dealing with customer or broker inquiries regarding account statuses
Various processing tasks (policy payments, updating banking information, etc.)
Managing overdue accounts
Closely work alongside the other Billing Representatives
Various other duties as assigned
QUALIFICATION AND SKILLS:
High School Diploma
1-2 years’ experience in the Customer Service field
Post-Secondary education in a related field is considered an asset
Customer service orientated
Excellent decision-making skills
Proven teamwork and collaboration skills
Strong written and oral communication skills
Proven conflict management and resolution skills
Ability to organize and manage information with strong attention to detail
Proficient with Microsoft Office Program Suite
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Accommodation for applicants with disabilities is available upon request at any stage of the recruitment process. Accessible employment policies and alternative application formats are available upon request by contacting [email protected] or 1-800-370-2888 (toll free).
A requirement of employment is a satisfactory background check and, if applicable, providing a satisfactory driver’s abstract. An offer of employment may not be made, or maybe withdrawn, if these requirements are not met.
Job Details
Job Family
Administrative
Pay Type
Salary
