Billing And Collections Specialist

Job description
Title

Billing and Collections Specialist

HomeSafe Alliance is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM and the U.S. Armed Forces, Department of Defense civilians, U.S. Coast Guard, and their families.

When you become part of our team at HomeSafe Alliance, your opportunities are endless. Through internal collaboration, and with our partners and customers, we're defining tomorrow's challenges, then providing the innovative solutions to overcome those challenges, always maintaining our commitment to Zero Harm and Sustainability Platform.

Working at HomeSafe Alliance means being rewarded for your contributions. In addition to competitive benefits and professional development, our people are empowered to use all their potential, creating meaningful change for themselves and our clients. We attract the best minds in the world because our expertise thrives on creativity, resourcefulness and collaboration. That is how we supply our clients with cutting-edge solutions.

As the needs of the world change, we're ready to respond and guide the way forward with strategic, sustainable, and technological advancements grounded in more than a century of practical application and execution.

The HomeSafe team is dedicated to providing fast, easy, and efficient relocation experiences. More than 300,000 military and government households are relocated every year. Coordinating these transfers is a massive undertaking-and we're proud to say that HomeSafe is positioned to improve the customers' moving experience. As the GHC prime contractor and household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network throughput capacity-ensuring household goods shipments are picked up and delivered on time. With cutting-edge technology and proven logistics expertise, we're transforming the moving process by continuously evaluating, refining, and improving our tools and techniques. We're dedicated to making sure that every move is better than the last.

About The Role - This Is An SCA Position.

HomeSafe Alliance is seeking a highly organized Billing Collections Specialist to support our Accounts Receivable department. They will be responsible for reviewing billed invoices, ensuring the accuracy and completeness of the billing data, resolving billing issues, cash application and maintaining accurate records. The ideal candidate will have strong attention to details, excellent organizational and communication skills, and the ability to work independently and as part of a team. The goal is to be readily available and responsive to meet customer needs with exceptional quality and service.

Position Description/Job Responsibilities

Prepare and analyze aging reports to identify nearing due date or past due invoices and prioritize collection efforts to ensure prompt payment.
Investigate and resolve billing and payment issues including documentation deficiencies, rate discrepancies, etc.
Collaborate with Document Controls, Operations and other departments to address billing accuracy and resolve any issues impacting payment.
Process invoices adjustment for over/under customer payments.
Review and prepare the ad hoc invoices, ensuring accuracy and completeness of billing data.
Enter monthly interest and ad hoc invoice cash receipts.
Ensure compliance with accounting policies and internal controls.
Provide excellent customer service to various stakeholders.
Assist with other accounting and finance functions as needed.

Qualifications

High school diploma, GED, or equivalent required.
2+ year billings or collections experience, with military relocation of household goods highly preferred.
Ability to manage multiple priorities and meet deadlines.
Experience in a similar industry or field is a plus.
Must be a U.S. citizen due to contractual requirements.
Knowledge of customer service principles and practices.
Knowledge of relevant computer applications.
Excellent written verbal communication skills
Proficient with basic computer skills.

Note: This position is fully remote / work from home. HomeSafe will supply appropriate equipment, employee provided high speed internet is required.

Benefits

Medical, Dental and Vision Insurance.
Paid time off (PTO) Three weeks of PTO for newly hired employees
401(k)
Health and Wellness Programs
Disability, Life and ADD insurance
Employee Support program
Family Support: Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
Travel Accident Medical
TRICARE Supplement Plan
Voluntary Benefit Plans
And more!

Belong, Connect and Grow at KBR

At HomeSafe, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can B Read more