Bilingual Network Administrator

Job Title/Titre d'emploi

Bilingual Network Administrator

Vacancy No / Numéro de poste vacant

VN9595

Company Name/Nom de l'entreprise

Compugen Inc

Work Location

Richmond Hill, ON

Pay Range / Rémunération

Base Compensation: $75000-$85000 Annually *range is not inclusive of variable compensation (if applicable). Total Cash Compensation: $75000-$85000 Annually (range is inclusive of variable compensation if applicable)

Pipeline Posting

No

Job Details/Détails du poste


Please note: This role is Bilingual and requires Security Clearance: Reliability / Secret (preferred)

Key Responsibilities:
Network Operations & Administration
Monitor, maintain, and support enterprise network infrastructure including routers, switches, wireless access points, VPNs, and firewalls
Perform advanced troubleshooting of LAN, WAN, WLAN, SD-WAN, and connectivity issues across customer environments
Configure and manage network devices including Cisco/Meraki, HPE Aruba, Fortinet, Palo -Alto and other Network platforms.
Support network upgrades, patching, firmware updates, and lifecycle management activities
Participate in change management activities, including implementation validation and rollback planning
Network Security
Support network security operations by Implementing, enforcing and maintaining network security policies, VPN connectivity, and access controls
Monitor network and security alerts, investigate anomalies, and escalate incidents as required
Monitor network traffic and perform vulnerability assessments to identify and address potential security risks.
Assist with vulnerability remediation efforts and implementation of security best practices
Ensure operational activities align with organizational security policies and compliance standards
Incident & Problem Management
Respond to and resolve Level 2/3 network incidents and service requests within defined SLAs
Participate in root cause analysis (RCA) activities for recurring or major incidents
Collaborate with Network, Security, and Service Delivery teams during critical incidents and outages
Maintain accurate incident records, operational notes, and resolution documentation
Documentation & Continuous Improvement
Create and maintain network diagrams, operational procedures, runbooks, and standard operating procedures (SOPs)
Support automation and process improvement initiatives within network operations
Contribute to operational reporting, service reviews, and continuous improvement activities
Assist with onboarding new customer environments and transitioning services into operations
Skills & Qualifications:
Technical and Soft Skills
Strong understanding of TCP/IP networking, VLANs, DNS, DHCP, VPNs, routing, and switching
Strong experience in cloud-related network technologies including SDWAN & SASE
Experience with Cisco/Meraki, HPE Aruba, and/or Fortinet technologies
Familiarity with network monitoring and troubleshooting tools
Working knowledge of firewall administration and wireless networking concepts
Exposure to ITIL-based operational processes (Incident, Change, Problem Management)
Experience with Azure Networking is an advantage
Strong communication and customer service skills
Strong troubleshooting and analytical skills
Ability to work independently and collaboratively within a team environment
Ability to prioritize tasks and perform effectively in a fast-paced operational environment
Fluent in French and English

Education
Diploma or Bachelor’s degree in Computer Networking, Information Technology, or a related field
Experience
3–5 years of experience in network administration, network operations, and managed services environment
Experience supporting enterprise networking technologies in multi-vendor and multi-customer environments
Certifications
Cisco CCNA / CCNP
Fortinet NSE Certifications
Aruba Certifications
CompTIA Network+
What Compugen Offers You:
Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility