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Bilingual Digital Skills E-Learning Facilitator (2026 - 0200)- job post ICTC
Work from home
#764712
Remote / WFH
ICTC
Job Description
Full job description
The Information and Communications Technology Council (ICTC) is seeking a Bilingual Digital Skills E-Learning Facilitator to guide industry and individual learners across ICTC’s portfolio of workforce development and business transformation programs in acquiring/improving their digital skills. This includes assessment of pre-training skills for appropriate placement; onboarding and supporting all learners in successfully engaging with the asynchronous content; responding to questions; evaluating effectiveness of course content; and continuous improvement of ICTC's digital learning ecosystem for companies, post-secondary students, newcomers to Canada, and other individual and groups of learners participating in national digital and workforce development programs.
Reporting to the Manager, Digital Training & Industry Transformation, this role is responsible not only for the quality and relevance of learning content, but also for ensuring students are on the right learning path, actively progressing, and supported through the full course lifecycle. The ideal candidate is a bilingual e-learning professional with deep expertise in delivering corporate training programs in applied AI and business transformation, automation and other digital skills, familiarity with third-party technical training platforms, digital readiness assessment, skills mapping, learning engagement design, program planning, and curriculum validation. They bring both the analytical rigor to set and track learning KPIs and the interpersonal commitment to ensure no learner falls behind.
Key Responsibilities:
Digital Readiness Assessment & Skills Mapping
Administer digital readiness assessments to evaluate the current skills, experience, and learning needs of incoming students.
Develop and maintain skills mapping frameworks that match learner profiles to the most suitable training pathways, courses, and credential streams.
Provide individualized learning guidance and pathway recommendations to students based on assessment results and career goals.
Identify skill gaps at the cohort level and use findings to inform curriculum adjustments and course sequencing.
Ensure assessment tools and frameworks reflect current labour market skills demand and digital literacy benchmarks.
Third-Party Course Curation & Platform Management
Research, evaluate, and curate high-quality AI, automation, data analytics, and digital skills courses from leading third-party technical training providers (e.g., Coursera, edX, LinkedIn Learning, Google, Microsoft, AWS, and others).
Establish and maintain relationships with third-party training vendors, platform partners, and content providers.
Assess third-party content for technical accuracy, pedagogical quality, industry relevance, accessibility, and alignment with ICTC program objectives.
Maintain an updated library of approved third-party courses and credentials, refreshing regularly to reflect emerging technologies and industry needs.
Coordinate course access, enrollment, licensing, or partnership agreements with content providers as required (in coordination with ICTC partnerships or procurement staff).
Stay updated on Canada's ICT sector and ICTC activities to ensure curated content remains relevant and supports learner career outcomes.
Participant Onboarding, Progress Monitoring & Engagement
Schedule, organize, and onboard learners for courses, ensuring smooth enrollment and orientation to the learning platform and program expectations.
The Information and Communications Technology Council (ICTC) is seeking a Bilingual Digital Skills E-Learning Facilitator to guide industry and individual learners across ICTC’s portfolio of workforce development and business transformation programs in acquiring/improving their digital skills. This includes assessment of pre-training skills for appropriate placement; onboarding and supporting all learners in successfully engaging with the asynchronous content; responding to questions; evaluating effectiveness of course content; and continuous improvement of ICTC's digital learning ecosystem for companies, post-secondary students, newcomers to Canada, and other individual and groups of learners participating in national digital and workforce development programs.
Reporting to the Manager, Digital Training & Industry Transformation, this role is responsible not only for the quality and relevance of learning content, but also for ensuring students are on the right learning path, actively progressing, and supported through the full course lifecycle. The ideal candidate is a bilingual e-learning professional with deep expertise in delivering corporate training programs in applied AI and business transformation, automation and other digital skills, familiarity with third-party technical training platforms, digital readiness assessment, skills mapping, learning engagement design, program planning, and curriculum validation. They bring both the analytical rigor to set and track learning KPIs and the interpersonal commitment to ensure no learner falls behind.
Key Responsibilities:
Digital Readiness Assessment & Skills Mapping
Administer digital readiness assessments to evaluate the current skills, experience, and learning needs of incoming students.
Develop and maintain skills mapping frameworks that match learner profiles to the most suitable training pathways, courses, and credential streams.
Provide individualized learning guidance and pathway recommendations to students based on assessment results and career goals.
Identify skill gaps at the cohort level and use findings to inform curriculum adjustments and course sequencing.
Ensure assessment tools and frameworks reflect current labour market skills demand and digital literacy benchmarks.
Third-Party Course Curation & Platform Management
Research, evaluate, and curate high-quality AI, automation, data analytics, and digital skills courses from leading third-party technical training providers (e.g., Coursera, edX, LinkedIn Learning, Google, Microsoft, AWS, and others).
Establish and maintain relationships with third-party training vendors, platform partners, and content providers.
Assess third-party content for technical accuracy, pedagogical quality, industry relevance, accessibility, and alignment with ICTC program objectives.
Maintain an updated library of approved third-party courses and credentials, refreshing regularly to reflect emerging technologies and industry needs.
Coordinate course access, enrollment, licensing, or partnership agreements with content providers as required (in coordination with ICTC partnerships or procurement staff).
Stay updated on Canada's ICT sector and ICTC activities to ensure curated content remains relevant and supports learner career outcomes.
Participant Onboarding, Progress Monitoring & Engagement
Schedule, organize, and onboard learners for courses, ensuring smooth enrollment and orientation to the learning platform and program expectations.
