Bell Attendant |Porter|

Marriott International is the world's leading global hospitality company, offering the most powerful portfolio in the industry. With 8,000 properties across 13+ countries and territories, our 30 brands give people more ways to connect, experience and expand their world. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

Located in the heart of Auckland's central business district, experience mindful luxury at JW Marriott Auckland. This superb hotel provides the perfect place to unwind and connect with friends and family. Featuring 286 guest rooms including 15 suites, which boast views out over Auckland CBD, be welcomed with warm and genuine service encouraging guests to revitalize mind, body and spirit during their stay.



Job Summary

As a Bell Attendant (Porter), you will go beyond a welcome and departure. At JW Marriott Auckland, this looks like creating personalised and unique experiences for our guests. You will take the initiative to deliver a wide range of services that guide guests through their entire stay, with a focus on Guest Service and Loyalty. Your responsibilities include, but are not limited to;

Meet connect with our guests and give them an experience beyond their expectations
Ensure efficient, friendly, and professional service is provided to all guests
Be an expert on the hotel and surrounding areas
Process all guest luggage and deliver to their rooms
Assisting with any taxi or transportation requests
Valet services


Candidates would need to already possess an unrestricted driver's license for New Zealand to be considered for the role.



Benefits

Free meals on duty
Dry cleaning on work clothes
Discounts on hotel rooms including all properties within the Marriott International group, for you and your family friends
The best hotel training opportunities produced independently by JW Marriott Auckland and internationally recognized training programs by Marriott International.
Discounts on food beverage across all our hotels
Recognition programs to keep you motivated
Wellbeing mindfulness programs to ensure you stay healthy
Employee Assistance Program


Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Read more