Beauty Manager
Job Description
· Oversee the day-to-day operations of the beauty department
· Ensure the department meets or exceeds sales and profitability goals
· Manage departmental expenses, shrink and labour
· Communicate regularly with store management and other department managers to ensure store-wide goals are met
· Possess a “selling is fun” attitude
· Builds customer loyalty through follow up and repeat business
· Promote sales of beauty products; provides information on new or existing products, conducts demonstrations
· Train and develop department colleagues in customer service, product knowledge, and merchandising
· Seeks out development opportunities such as through workshop/education sessions to ensure product knowledge is current; Participate in workshop/education sessions and learn through other online offerings to ensure product knowledge is current and up to date I.e. The Academy, vendor schools, YouTube, etc.
· Ensure merchandise is stocked, displayed, and priced appropriately
· Maintain a clean and safe department for customers and colleagues
· Be constantly on the lookout for great talent to join our team
· Lead, coach and motivate colleagues to improve productivity, engagement, and retention
· Be committed to maintaining merchandising and operational standards
· Building and leading diverse teams that foster a workplace of inclusiveness and belonging
What you bring:
• High school diploma or equivalent; some college coursework preferred
• Previous retail management experience, preferably in a beauty department
• Proven consultative skills to provide information, advice, and guidance to customers on Superstore’s beauty products
• Selling experience with a proven track record
• Ability to conduct sit down makeup and skincare consultations and demonstrate application
• Strong communication skills to make presentations, instruct individuals and groups on the use of cosmetics
• Strong leadership and interpersonal skills with the ability to motivate and develop associates
• Excellent organizational and time management skills
• Proficiency in basic computer skills, including Microsoft Office
• Knowledge of retail operations, including merchandising, inventory management, and customer service
• Commitment to providing excellence in customer service
Physical Requirements:
• Ability to work a flexible schedule, including evenings and weekends
• Ability to lift and move up to 50 pounds and stand for extended periods of time.
• Punctual and reliable
• Ability to work in a fragrance filled environment
• Ability to climb ladder
• Ability to bend and stretch to stock shelves
