Full job description
Objective:
To contribute to the overall success of the hotel by providing superior customer service and upholding quality standards for the hotel Food and Beverage operations.
Duties and Responsibilities:
Create, mix, pour, garnish, and serve alcoholic and non-alcoholic beverages for the bar and restaurant guests.
Consistently execute drink production principles and practices, ensuring that all recipes and practices are followed.
Provide the highest level of customer service to all guests, while maintaining a personable and professional image representative of the restaurant’s values.
Building and maintaining regular clientele.
Adapt to different personalities of clients, vendors, and coworkers to maintain high service levels and efficient operations.
Ensure all services and orders delivered within the bar operation are charged for correctly.
Maintain effective cost and portion controls .
Ensure all surfaces and equipment are kept clean and in excellent condition through personal inspection and by following the restaurant’s preventative maintenance programs.
Ensure drink times are in line with the restaurant guidelines.
Assist in table service if business requires.
Assist in placing product orders.
Qualifications:
1-2 years serving experience required.
Must be able to work within a team and with minimal supervision.
Resourceful and creative with the ability to work well under pressure and in changing situations.
Team player, flexible and energetic.
Demonstrated excellence in guest satisfaction.
Excellent verbal communication skills
Pro Serve Mandatory
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