Australia - Telecaller (1-3 Yrs) (telesales/inside Sales/bpo)

- Making calls Making outbound calls to potential and existing customers to promote products or services encourage purchases and arrange appointments - Managing calls Handling incoming calls resolving customer issues and organizing customer information - Building relationships Fostering relationships with existing clients and building rapport with potential clients - Providing information Explaining company products and services and staying up to date with market trends - Meeting targets Meeting and exceeding sales targets - Providing feedback Collecting data on customer experiences and relaying it to relevant divisions - Documenting conversations Maintaining daily call records and submitting progress reports - Addressing objections Addressing customer concerns and objections with persuasive responses - Attending meetings Attending regular team meetings to discuss progress and expectations ref updazz com