Verified Job
IT / Software / Data Analyst
Associate Product Analyst – iSource
IT / Software / Data Analyst
#54532
Remote / WFH
Merck
Job Description
Responsibilities
As a Product Analyst within the Trial Financial Management Product, you will work across our area supporting programs which enable our business partners to operate without obstacles. You will build expertise on system validations and will have the opportunity to learn the end-to-end clinical process.
You will work with stakeholders at all levels across our company to uncover and communicate user needs. You will be instrumental in planning, designing, and conducting testing activities, engaging support teams, and compiling critical content for training and communication to users.
You will apply a structured approach to discover, document, and manage business process and stakeholder needs. You will also gather insight into user journey, behavior, motivation, unarticulated problems, unmet needs and pain points.
You will work side by side with Business Stakeholders, Product Users, Product Managers, and Technical Leads and you will be providing close support to ensure that the IT solutions are both valuable and viable.
Additionally, you will:
Gather documentation related to the business process in clinical domain, document business/user needs and trace requests and responses to requests
Continuously broaden your expertise in the Clinical Trials business domain
Leverage business and user insights to form solutioning ideas and make prioritization decisions to maximize the value of the IT solutions
Work with the business to identify business value for our initiatives and determine the best way to measure that our solutions achieve the targeted business value
Be accountable for enablement, adoption, and growth of the Integrated Trial Monitoring product
Build knowledge of the existing solutions through IT communities and leverage these for the benefit the business stakeholders
Partner with squad members including but not limited to scrum masters, technical lead(s) and development team to manage high-quality product delivery leveraging Agile SDLC methodology
Work closely with stakeholders to ensure a healthy backlog of well-formed epics, features and user stories are maintained, which align with the overall roadmap and serve as requirements for the delivery squad
Follow and apply the Product Model principles to maximize the business value
Location
Primary: Rahway, New Jersey
Qualifications, Skills & Experience
Position Qualifications
Education Minimum Requirement:
High School Diploma required.
Required Experience and Skills:
2+ years of experience as a Product/Business Analyst or similar role
Experience with working within a global team
Open and receptive to listening, able to ask thoughtful questions
Curious and persistent, able to discern pain points, simplify complex problems, conducting root cause analysis and identifying recommendations for improvements
Critical thinker who can effectively balance the needs of stakeholders and users, embracing new ideas/evidence to foster a collaborative atmosphere
Able to adapt to rapidly changing technology and apply it to business needs
Ability to understand business issues and needs, and easy rapport with peers and executives
Able to keep work on confidential projects within a select group and maintain confidence
Adept at managing relationships across expertise, geography, and culture, regardless of organizational hierarchy
Great organization skills with the ability to manage competing priorities and coordinate activity and responses among multiple people/groups
Self-driven with the ability to work in a self-guided manner
Outstanding communication skills – able to effectively communicate complex concepts in simple ways
Desired Experience and Skills:
Prior experience in the pharmaceutical industry
Understanding of the Clinical Trials domain from the data collection and management perspective
Development Lifecycle (SDLC)
As a Product Analyst within the Trial Financial Management Product, you will work across our area supporting programs which enable our business partners to operate without obstacles. You will build expertise on system validations and will have the opportunity to learn the end-to-end clinical process.
You will work with stakeholders at all levels across our company to uncover and communicate user needs. You will be instrumental in planning, designing, and conducting testing activities, engaging support teams, and compiling critical content for training and communication to users.
You will apply a structured approach to discover, document, and manage business process and stakeholder needs. You will also gather insight into user journey, behavior, motivation, unarticulated problems, unmet needs and pain points.
You will work side by side with Business Stakeholders, Product Users, Product Managers, and Technical Leads and you will be providing close support to ensure that the IT solutions are both valuable and viable.
Additionally, you will:
Gather documentation related to the business process in clinical domain, document business/user needs and trace requests and responses to requests
Continuously broaden your expertise in the Clinical Trials business domain
Leverage business and user insights to form solutioning ideas and make prioritization decisions to maximize the value of the IT solutions
Work with the business to identify business value for our initiatives and determine the best way to measure that our solutions achieve the targeted business value
Be accountable for enablement, adoption, and growth of the Integrated Trial Monitoring product
Build knowledge of the existing solutions through IT communities and leverage these for the benefit the business stakeholders
Partner with squad members including but not limited to scrum masters, technical lead(s) and development team to manage high-quality product delivery leveraging Agile SDLC methodology
Work closely with stakeholders to ensure a healthy backlog of well-formed epics, features and user stories are maintained, which align with the overall roadmap and serve as requirements for the delivery squad
Follow and apply the Product Model principles to maximize the business value
Location
Primary: Rahway, New Jersey
Qualifications, Skills & Experience
Position Qualifications
Education Minimum Requirement:
High School Diploma required.
Required Experience and Skills:
2+ years of experience as a Product/Business Analyst or similar role
Experience with working within a global team
Open and receptive to listening, able to ask thoughtful questions
Curious and persistent, able to discern pain points, simplify complex problems, conducting root cause analysis and identifying recommendations for improvements
Critical thinker who can effectively balance the needs of stakeholders and users, embracing new ideas/evidence to foster a collaborative atmosphere
Able to adapt to rapidly changing technology and apply it to business needs
Ability to understand business issues and needs, and easy rapport with peers and executives
Able to keep work on confidential projects within a select group and maintain confidence
Adept at managing relationships across expertise, geography, and culture, regardless of organizational hierarchy
Great organization skills with the ability to manage competing priorities and coordinate activity and responses among multiple people/groups
Self-driven with the ability to work in a self-guided manner
Outstanding communication skills – able to effectively communicate complex concepts in simple ways
Desired Experience and Skills:
Prior experience in the pharmaceutical industry
Understanding of the Clinical Trials domain from the data collection and management perspective
Development Lifecycle (SDLC)
