The role will be responsible for ensuring timely order management , order processing, material availability, inventory accuracy, delivery tracking, invoice management, and issue resolution while collaborating with customers, suppliers, logistics, procurement, quality, and finance teams
Key Responsibilities:
• Process and manage customer orders, contracts, and purchase orders in SAP/ERP.
• Coordinate with suppliers to ensure timely material delivery and inventory availability.
• Monitor order status, deliveries, invoices, credit notes, and commercial claims.
• Resolve EDI and system-related issues and maintain accurate master data.
• Collaborate with cross-functional teams to ensure excellent customer service and operational efficiency.
Prefer candidates with :
• Qualification : Any degree ( Full time)
• Exp: 3 to 8 yrs
• Strong communication skills
• Experience in Customer Service, Order Management, Procurement, Supply Chain, or Logistics.
• Good knowledge of order-to-cash (O2C), procure-to-pay (P2P), inventory, and supply chain processes.
• Proficient in SAP
• Notice Period: 60 Days