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Associate II - Reconciliation
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#785775
Remote / WFH
UST
Job Description
ob description
Role description
This role is to hire a Business Process Operations Analyst .
Reconciliation Analyst Roles and Responsibilities: -
Analyst Roles and Responsibilities:
• The Analyst acts as a subject matter expert within the team, ensuring the accuracy and integrity of custody and cash/ trade data across internal systems through rigorous processes.
This role demands a high level of autonomy in handling complex issues, cross-team collaboration, and adherence to strict deadlines and SLAs.
The candidate plays a key part in mitigating operational risk, maintaining effective controls, and contributing to continuous improvement initiatives.
Ensure timely completion of all assigned portfolios and related tasks are completed on time Escalate challenges and maintain clear, timely communication with Custodian on Regular follow up of Aged breaks, High values and Other tasks Be a strong Team player, supporting colleagues during high Volume periods or when support required Share ideas and feedback to enhance process.
Manage assigned portfolios, proactively resolving queries from stakeholders, clients, custodians, and administrators.
Prioritise and manage workload based on risk and deadlines, ensuring completion within SLAs.
Produce high-quality output with attention to detail and strong adherence to operational controls. Regularly monitor the shared mailbox to ensure no requests are missed.
Acknowledge emails promptly and action within agreed timeliness Follow Controls and guidelines to maintain operational integrity.
Provide guidance and clarification to Junior Team members on tasks, Priorities and process Offer support during high volumes or critical period to ensures SLA are not missed.
Suggest process improvement and efficiency Participate in Team discussion ,Calls to strengthen collective knowledge Complete all the mandatory trainings within the defined timeliness .
Act as a checker by reviewing work completed by Junior to ensure accuracy and compliance with procedures.
Escalate high risk issues to TL/Managers immediately Complete all the mandatory trainings within the defined timeliness.
Skills
Issue Analysis, English Communication, Attention to Detail
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
Role description
This role is to hire a Business Process Operations Analyst .
Reconciliation Analyst Roles and Responsibilities: -
Analyst Roles and Responsibilities:
• The Analyst acts as a subject matter expert within the team, ensuring the accuracy and integrity of custody and cash/ trade data across internal systems through rigorous processes.
This role demands a high level of autonomy in handling complex issues, cross-team collaboration, and adherence to strict deadlines and SLAs.
The candidate plays a key part in mitigating operational risk, maintaining effective controls, and contributing to continuous improvement initiatives.
Ensure timely completion of all assigned portfolios and related tasks are completed on time Escalate challenges and maintain clear, timely communication with Custodian on Regular follow up of Aged breaks, High values and Other tasks Be a strong Team player, supporting colleagues during high Volume periods or when support required Share ideas and feedback to enhance process.
Manage assigned portfolios, proactively resolving queries from stakeholders, clients, custodians, and administrators.
Prioritise and manage workload based on risk and deadlines, ensuring completion within SLAs.
Produce high-quality output with attention to detail and strong adherence to operational controls. Regularly monitor the shared mailbox to ensure no requests are missed.
Acknowledge emails promptly and action within agreed timeliness Follow Controls and guidelines to maintain operational integrity.
Provide guidance and clarification to Junior Team members on tasks, Priorities and process Offer support during high volumes or critical period to ensures SLA are not missed.
Suggest process improvement and efficiency Participate in Team discussion ,Calls to strengthen collective knowledge Complete all the mandatory trainings within the defined timeliness .
Act as a checker by reviewing work completed by Junior to ensure accuracy and compliance with procedures.
Escalate high risk issues to TL/Managers immediately Complete all the mandatory trainings within the defined timeliness.
Skills
Issue Analysis, English Communication, Attention to Detail
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
