Associate Director, Digital Transformation

Key Responsibilities

Digital Transformation Process Excellence:
• Lead end-to-end digital transformation projects, ensuring alignment with organizational goals and delivering measurable impact.
• Analyze current processes and identify opportunities for automation, efficiency, and scalability.
• Deploy cutting-edge technologies such as RPA, workflow automation, and data analytics to optimize operations.

Lean Six Sigma Leadership
• Utilize DMAIC methodology to solve critical business challenges.
• Execute Lean principles and tools such as Value Stream Mapping, Kaizen Events, and Poka-Yoke for continuous improvement.
• Deliver impactful projects with validated financial benefits exceeding $250,000 per project.

Data Analytics Visualization
• Apply advanced statistical analysis to support decision-making.
• Use tools like Minitab, JMP, or R to design experiments, perform regression analysis, and measure process capabilities.
• Develop insightful dashboards and reports to communicate progress and results effectively.

Stakeholder Change Management
• Collaborate with cross-functional teams globally to drive transformation initiatives.
• Manage stakeholder expectations through effective communication and advanced presentation skills.
• Promote a culture of change readiness and continuous improvement.

Talent Development Mentorship
• Mentor and develop Green Belts, ensuring the successful delivery of their projects.
• Foster an environment of learning and innovation within the team.

Qualifications Requirements

Educational Background:
• Bachelor's degree in Engineering, Business Administration, Operations Management, or a related field.
• Master's degree (MBA or equivalent) preferred.

Professional Experience
• Minimum 15 years of professional experience, with at least 8 years in digital transformation, process excellence, or operational improvement roles.
• Proven track record of delivering transformation projects in multinational environments.

Technical Skills
• Proficient in process mapping, optimization software, and automation tools (e.g., RPA).
• Strong understanding of data analytics and visualization tools.
• Familiarity with global business operations and standards.

Lean Six Sigma Expertise
• Black Belt certification from a recognized organization (ASQ, IASSC, or equivalent).
• Demonstrated expertise in Lean Six Sigma methodologies, statistical analysis, and control plans.
• Verified portfolio of projects with substantial financial impact.

Soft Skills
• Strong verbal and written communication in English.
• Advanced presentation and stakeholder management skills.
• Exceptional problem-solving and analytical thinking capabilities.
• Cross-cultural communication and change management expertise.

Additional Requirements
• Flexible to work with global teams across time zones.
• Experience working in matrix organizations and across multiple functions.
• Proven ability to deliver results in complex, dynamic environments.

Preferred Qualifications
• Experience implementing multiple digital transformation projects successfully.
• Demonstrated ability to mentor and develop talent.
• Knowledge of digital transformation frameworks and global business operations.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Read more