Verified Job
Cashier
Assistant Store Manager/Store Manager
Cashier
#776613
Remote / WFH
ROOMY'S
Job Description
Assistant Store Manager/Store Manager
ROOMY'S
Jaipur, Rajasthan
Profile insights
Here’s how the job qualifications align with your profile.
Skills
Upselling
Time management
POS
+ show more
Do you have experience in Upselling?
Yes
No
Skip
Education
Bachelor's degree
Job details
Here’s how the job details align with your profile.
Pay
From ₹40,000 a month
Job type
Permanent
Full-time
Benefits
Pulled from the full job description
Flexible schedule
Full job description
JOB DESCRIPTIONPosition: Store Manager – Jewellery Retail
Company: Roomy's Jewellery (Diagliter Private Limited)
Department: Retail Operations
Reporting To: Retail Head / Operations Manager
Job Summary
The Store Manager is responsible for leading the overall operations of the jewellery showroom, driving sales growth, ensuring exceptional customer experience, managing the store team, maintaining inventory accuracy, and achieving business objectives. The role requires strong leadership, operational excellence, and a customer-first mindset while ensuring compliance with company policies and security standards.
Key ResponsibilitiesSales & Business Development
Drive store sales to achieve monthly and annual revenue targets.
Develop and implement strategies to maximize sales and profitability.
Monitor daily sales performance and take corrective actions where necessary.
Ensure achievement of individual and team sales KPIs.
Increase average billing value and customer conversion rate.
Promote upselling and cross-selling opportunities.
Team Leadership
Recruit, train, coach, and develop store employees.
Conduct daily team briefings and performance reviews.
Allocate responsibilities and monitor productivity.
Motivate employees to achieve business goals.
Manage attendance, leave planning, shift scheduling, and discipline.
Foster a positive, high-performance work culture.
Customer Experience
Ensure every customer receives a premium shopping experience.
Handle escalated customer concerns and resolve complaints professionally.
Build long-term customer relationships.
Maintain high customer satisfaction and encourage repeat business.
Support VIP customer interactions and special orders.
Store Operations
Oversee the daily operations of the showroom.
Ensure adherence to opening and closing procedures.
Maintain cleanliness, safety, and visual appeal of the store.
Monitor store maintenance requirements.
Ensure all operational SOPs are followed.
Inventory Management
Supervise stock management and inventory accuracy.
Conduct regular stock audits and reconciliations.
Monitor stock movement, transfers, and replenishment.
Minimize stock discrepancies and losses.
Coordinate with the warehouse and merchandising teams.
Visual Merchandising
Ensure jewellery displays meet Company VM standards.
Plan product placement to maximize sales.
Maintain attractive and well-organized display counters.
Coordinate with the Visual Merchandising team for seasonal campaigns.
Financial & Administrative Responsibilities
Monitor billing accuracy and cash handling procedures.
Review daily sales reports and business performance.
Control store expenses and improve operational efficiency.
Prepare daily, weekly, and monthly management reports.
Coordinate with Accounts, HR, and Operations departments.
HR & Employee Management
Conduct employee performance evaluations.
Support recruitment and onboarding of new employees.
Ensure compliance with grooming and uniform standards.
Address employee concerns and maintain discipline.
Ensure adherence to HR policies and procedures.
Compliance & Security
Ensure compliance with company policies and SOPs.
Follow all jewellery security protocols.
Maintain confidentiality of customer and company information.
Ensure compliance with statutory and regulatory requirements.
Report incidents, losses, or security concerns immediately.
Required Skills
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Proven sales and negotiation abilities.
Strong customer relationship management skills.
Inventory and stock management knowledge.
Analytical and problem-solving skills.
Financial and business acumen.
Time management and organizational skills.
Decision-making ability under pressure.
Proficiency in MS Excel, POS systems, and retail software (e.g., Gati Software).
Qualifications
Bachelor's Degree in Business Administration, Retail Management, Commerce, or a related field (preferred).
ROOMY'S
Jaipur, Rajasthan
Profile insights
Here’s how the job qualifications align with your profile.
Skills
Upselling
Time management
POS
+ show more
Do you have experience in Upselling?
Yes
No
Skip
Education
Bachelor's degree
Job details
Here’s how the job details align with your profile.
Pay
From ₹40,000 a month
Job type
Permanent
Full-time
Benefits
Pulled from the full job description
Flexible schedule
Full job description
JOB DESCRIPTIONPosition: Store Manager – Jewellery Retail
Company: Roomy's Jewellery (Diagliter Private Limited)
Department: Retail Operations
Reporting To: Retail Head / Operations Manager
Job Summary
The Store Manager is responsible for leading the overall operations of the jewellery showroom, driving sales growth, ensuring exceptional customer experience, managing the store team, maintaining inventory accuracy, and achieving business objectives. The role requires strong leadership, operational excellence, and a customer-first mindset while ensuring compliance with company policies and security standards.
Key ResponsibilitiesSales & Business Development
Drive store sales to achieve monthly and annual revenue targets.
Develop and implement strategies to maximize sales and profitability.
Monitor daily sales performance and take corrective actions where necessary.
Ensure achievement of individual and team sales KPIs.
Increase average billing value and customer conversion rate.
Promote upselling and cross-selling opportunities.
Team Leadership
Recruit, train, coach, and develop store employees.
Conduct daily team briefings and performance reviews.
Allocate responsibilities and monitor productivity.
Motivate employees to achieve business goals.
Manage attendance, leave planning, shift scheduling, and discipline.
Foster a positive, high-performance work culture.
Customer Experience
Ensure every customer receives a premium shopping experience.
Handle escalated customer concerns and resolve complaints professionally.
Build long-term customer relationships.
Maintain high customer satisfaction and encourage repeat business.
Support VIP customer interactions and special orders.
Store Operations
Oversee the daily operations of the showroom.
Ensure adherence to opening and closing procedures.
Maintain cleanliness, safety, and visual appeal of the store.
Monitor store maintenance requirements.
Ensure all operational SOPs are followed.
Inventory Management
Supervise stock management and inventory accuracy.
Conduct regular stock audits and reconciliations.
Monitor stock movement, transfers, and replenishment.
Minimize stock discrepancies and losses.
Coordinate with the warehouse and merchandising teams.
Visual Merchandising
Ensure jewellery displays meet Company VM standards.
Plan product placement to maximize sales.
Maintain attractive and well-organized display counters.
Coordinate with the Visual Merchandising team for seasonal campaigns.
Financial & Administrative Responsibilities
Monitor billing accuracy and cash handling procedures.
Review daily sales reports and business performance.
Control store expenses and improve operational efficiency.
Prepare daily, weekly, and monthly management reports.
Coordinate with Accounts, HR, and Operations departments.
HR & Employee Management
Conduct employee performance evaluations.
Support recruitment and onboarding of new employees.
Ensure compliance with grooming and uniform standards.
Address employee concerns and maintain discipline.
Ensure adherence to HR policies and procedures.
Compliance & Security
Ensure compliance with company policies and SOPs.
Follow all jewellery security protocols.
Maintain confidentiality of customer and company information.
Ensure compliance with statutory and regulatory requirements.
Report incidents, losses, or security concerns immediately.
Required Skills
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Proven sales and negotiation abilities.
Strong customer relationship management skills.
Inventory and stock management knowledge.
Analytical and problem-solving skills.
Financial and business acumen.
Time management and organizational skills.
Decision-making ability under pressure.
Proficiency in MS Excel, POS systems, and retail software (e.g., Gati Software).
Qualifications
Bachelor's Degree in Business Administration, Retail Management, Commerce, or a related field (preferred).
