Assistant Manager - Operations

Client Onboarding KYC Management:

Conduct KYC verification and ensure compliance with regulatory requirements.
Perform risk profiling and validation checks.
Complete form filling and documentation for onboarding clients.
Follow up with clients and distributors for additional information or clarification whenever required.
Stay updated with KYC regulations and internal policy changes to ensure adherence.
Download KRA, scan and archive forms securely.
Send welcome emails to newly onboarded clients and update CRM systems accordingly.
Distributor Onboarding Management:

Process distributor onboarding by handling form filling and KYC validation as per established checklists.
Ensure compliance with the onboarding checklist.
Scan and archive onboarding documentation securely.
Send welcome emails and onboard distributors while updating CRM.
Operational Administrative Duties:

Daily cleanup and organization of personal mailbox.
Process client modifications, re-KYC, closure requests, and miscellaneous inquiries.
Maintain accurate records of client interactions and document archiving.
Ensure compliance with documentation standards and maintain all records systematically. Should be comfortable with handling paperwork.
Process Improvement Revenue Optimization:

Identify opportunities to boost revenue, reduce costs, or enhance process efficiency.
Develop and implement solutions for workflow improvement and automation.
Collaborate with teams to drive operational excellence and adherence to compliance standards. Read more