Assistant at Media agency
Job Description
Rare Toronto Agency is looking for a reliable, organized, and versatile Assistant to support our growing media and marketing agency.
This role is ideal for someone who is confident communicating with clients, comfortable making calls, organized with administrative work, and interested in content creation and social media. You will help support daily agency operations, manage client communication, assist with invoicing and follow-ups, and create basic creative materials for both the agency and our clients.
The right candidate is professional, motivated, detail-oriented, and able to handle different tasks throughout the day in a fast-paced environment.
Responsibilities
Provide day-to-day administrative support, including data entry, scheduling, file organization, and task tracking
Create and send invoices, track payments, and follow up on overdue balances when needed
Communicate with current clients by phone, email, and messaging platforms in a professional manner
Follow up with new leads and inquiries about our marketing, video production, and social media services
Assist with prospecting, outreach, and building the agency’s client pipeline
Help manage client accounts, requests, updates, and general inquiries
Create simple branded content using Canva, including social media posts, proposals, presentations, and promotional materials
Edit short-form videos using CapCut or similar editing software for agency and client social media content
Maintain organized digital folders, client files, documents, and internal systems
Represent the agency professionally on camera, in videos, and during client interactions when required
Support agency projects, shoots, campaigns, and special tasks as needed
Qualifications & Skills
Strong verbal and written communication skills
Professional phone etiquette and confidence speaking with clients and prospects
Comfortable with client follow-ups, outreach, and sales-related conversations
Comfortable appearing on camera for content, videos, or client-facing material when needed
Basic to intermediate Canva skills; graphic design experience is an asset
Familiarity with CapCut, Instagram, TikTok, or short-form video editing is an asset
Comfortable using Google Workspace, including Google Docs, Google Sheets, Google Drive, and Gmail
Strong organizational, multitasking, and time-management abilities
Detail-oriented, dependable, and able to take initiative
Previous experience in administration, customer service, sales, marketing, social media, or a creative agency is preferred but not required
Compensation
Fixed hourly pay
Performance-based bonuses
Commission opportunities for qualified leads, booked clients, and sales support
Why Join Rare Toronto Agency?
This is an opportunity to work closely with a growing creative and marketing agency in Toronto. You will gain hands-on experience in client communication, sales, content creation, media production, marketing, and business operations.
We are looking for someone who is eager to learn, take initiative, and grow with the agency over time.
To apply, please submit your resume and include a short message explaining why you would be a good fit for this role.
Pay: $20.00-$40.00 per hour
Benefits:
On-site parking
Application question(s):
This hybrid position requires working from our Markham office approximately 75% of the time. Are you able to commute to this location consistently?
What Makes You a Good Fit for This Position?
Work Location: Hybrid remote in Markham, ON L3R 0E2
