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Area Operation Manager - Restaurant Operations
Jobs
#686825
Full Time
Job Description
Dil Foods
We are looking for a dynamic and results-driven Area Operations Manager to lead the performance and growth of multiple restaurant outlets within a designated territory. The ideal candidate will ensure operational excellence, drive profitability, maintain brand standards, and deliver exceptional guest experiences across all units Key Responsibilities - Operational Excellence Oversee daily operations of all restaurants in the assigned area, ensuring smooth functioning and adherence to brand standards. Conduct regular audits on service quality, hygiene, safety, and compliance (FSSAI, fire, etc.). Monitor key operational metrics sales, costs, customer satisfaction, and staff performance. People Management Lead, train, and motivate restaurant managers and their teams to achieve operational targets. Ensure optimal staffing levels, workforce scheduling, and compliance with labor standards. Identify and develop high-potential team members for future leadership roles. Financial Performance Drive growth and profitability across outlets by optimizing costs and improving efficiency. Analyze P&L statements and develop action plans to meet revenue and margin goals. Monitor inventory, wastage, and food cost control in coordination with the central supply and kitchen teams. Customer Experience Champion a culture of exceptional service and guest satisfaction. Address escalations and implement initiatives to improve Net Promoter Score (NPS) and feedback ratings. Ensure consistent product quality and service delivery across all outlets. Business Planning & Execution Execute marketing, promotional, and operational initiatives across all assigned stores. Support new store launches from pre-opening readiness to post-launch stabilization. Collaborate with support functions (HR, Supply Chain, Marketing, Finance) for smooth operations. Key Skills & Competencies Strong leadership and team management abilities. Excellent communication, problem-solving, and analytical skills. Hands-on knowledge of restaurant operations, P&L management, and compliance. Ability to multitask and manage operations across multiple locations. Customer-centric mindset with a focus on operational discipline and efficiency. Qualification Bachelors degree in Hotel Management, Business Administration, or related field. 4-6 years of experience in restaurant or QSR operations, with at least 2+ years in a multi-unit management role. Experience in leading high-volume or fast-paced F&B outlets preferred. Proficiency in MS Excel, POS systems, and basic data analysis.
We are looking for a dynamic and results-driven Area Operations Manager to lead the performance and growth of multiple restaurant outlets within a designated territory. The ideal candidate will ensure operational excellence, drive profitability, maintain brand standards, and deliver exceptional guest experiences across all units Key Responsibilities - Operational Excellence Oversee daily operations of all restaurants in the assigned area, ensuring smooth functioning and adherence to brand standards. Conduct regular audits on service quality, hygiene, safety, and compliance (FSSAI, fire, etc.). Monitor key operational metrics sales, costs, customer satisfaction, and staff performance. People Management Lead, train, and motivate restaurant managers and their teams to achieve operational targets. Ensure optimal staffing levels, workforce scheduling, and compliance with labor standards. Identify and develop high-potential team members for future leadership roles. Financial Performance Drive growth and profitability across outlets by optimizing costs and improving efficiency. Analyze P&L statements and develop action plans to meet revenue and margin goals. Monitor inventory, wastage, and food cost control in coordination with the central supply and kitchen teams. Customer Experience Champion a culture of exceptional service and guest satisfaction. Address escalations and implement initiatives to improve Net Promoter Score (NPS) and feedback ratings. Ensure consistent product quality and service delivery across all outlets. Business Planning & Execution Execute marketing, promotional, and operational initiatives across all assigned stores. Support new store launches from pre-opening readiness to post-launch stabilization. Collaborate with support functions (HR, Supply Chain, Marketing, Finance) for smooth operations. Key Skills & Competencies Strong leadership and team management abilities. Excellent communication, problem-solving, and analytical skills. Hands-on knowledge of restaurant operations, P&L management, and compliance. Ability to multitask and manage operations across multiple locations. Customer-centric mindset with a focus on operational discipline and efficiency. Qualification Bachelors degree in Hotel Management, Business Administration, or related field. 4-6 years of experience in restaurant or QSR operations, with at least 2+ years in a multi-unit management role. Experience in leading high-volume or fast-paced F&B outlets preferred. Proficiency in MS Excel, POS systems, and basic data analysis.
