About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.Expectations/ Requirements:1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.2. Ensured documented feedback.3. Ensure Adequate feet on Street availability/bucket wise /segment wise4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team5. Monitoring performance against set parameters and weekly review with Collection executives.6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE7. Support Collection officers in legal /Police issues/Collection ActivitiesSuperpowers/ Skills that will help you succeed in this role:1. People Management Skills2. More than 5 years of relevant experience in Collections role3 Demonstrated Success and achievement orientation4. Excellent Communication Skills5. Negotiations skills - strong bias for driving results in a High performance environment6. Strong Relationship and Leadership skills7. Working Knowledge of ComputersEducation: Graduation/ Post Graduation preferred