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Verified Job Accounting - Finance

APAC SDD Voice Lead

Pune, Maharashtra
Accounting - Finance
#219818
Remote / WFH

Job Description

Job Title: APAC SDD Voice Lead

Location: Pune

About Barclays

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

If you would like some flexibility then please discuss this with the hiring manager.

Introduction:

Voice Solutions APAC Lead is responsible for working with a team of internal and external partners to deliver complex voice solutions in alignment with our business needs and overall network strategy.

The applicant selected for the role will be expected to work with key stakeholders to ascertain business requirements and manage inbound demand while managing internal and vendor resources to deliver against this demand.

You will be expected to act as the voice SME in the APAC region acting as technical authority for all APAC voice SDD deliverables whilst also fostering a close relationship to key stakeholders ensuring that escalations and project delivery blockers are managed effectively.

What will you be doing?

Below lists some of the activities to be undertaken whilst performing this role -
• Working with stakeholders to ascertain business requirements
• Creation of design documentation
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