Experience in conducting Fraud Alert Investigations . Basic understanding of banking/fraud operations (Disputes/Chargeback/Detection processes) or AML/KYC Review alerts that are detected as potential fraud and identify suspicious patterns. Perform detailed verification of customer information including KYC documents, identity proof, address proof. Conduct end-to-end investigation of suspicious accounts. Analyze transaction patterns, account behavior, and linked profiles to detect fraud. Perform risk-based decisions by approving, rejecting, or escalating alerts as per procedures
