Admission Counsellor

Qualifications:

Customer service
Sales
Communication skills
Bachelor’s degree
Responsibilities

· Contact potential or existing students/customers to inform them about a course, product or service using scripts

· Calling active and budding clients to encourage the purchase of items.

· Studying the details of each offering and remaining abreast of updates to these offerings.

· Answer questions about courses, products or the company

· Ask questions to understand student/customer requirements and close sales

· Enter and update student/customer information in the database

· Take and process orders in an accurate manner

· Handle grievances to preserve the company’s reputation

· Go the “extra mile” to meet admission/sales quota and facilitate future sales

· Keep records of calls and sales and note useful information

Requirements

· Proven experience as an admissions counsellor or other sales/customer service role

· Proven track record of successfully meeting sales quota preferably over the phone

· Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

· Ability to learn about products and services and describe/explain them to prospects

· Excellent knowledge of English

· Excellent communication and interpersonal skills

· Cool-tempered and able to handle rejection

Job Types: Full-time, Regular / Permanent

Education:

Bachelor’s (Required)
Experience:

total work: 1 year (Preferred)
Language:

English (Required)
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

Day shift
Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus
Yearly bonus
Work Location: In person

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