Administrator/Receptionist

HealthCare NZ provides a wide array of health and human services to people throughout New Zealand. We serve people in their homes and communities as well as in specialised treatment settings. We help people gain access to needed services and provide oversight and management services for people who have disabilities, ensuring they receive vital services, are safe, well-cared for and live as independently as possible.

HealthCare NZ's vision is to be a leader in community support and a partner in community wellbeing. We have been caring, supporting and empowering people in need to live independently, safely and well in their community for more than 30 years. Our commitment is to provide a way of working with those we support, stakeholders, business partners and staff based on our values - respect, support and excellence.

Why Us | He aha ai mātou?

Join us, as we are serious about our purpose of Pae Ora mō Tātau Katoa (Achieving Equitable Wellbeing for Everyone). We do this by delivering high-quality, accessible and culturally safe services across Aotearoa. Jump on board our waka as we journey towards Pae Ora.

Subsidised Health Insurance
Partnership Discounts
Supportive and high knowledgeable team
Working with New Zealand's largest Healthcare Providers
Company laptop
Mentorship programme
Online learning platform
Option to receive free flu vaccine

About the role | He kōrero whakamārama mō tēnei tūranga

As the Receptionist/Administrator, you play a crucial role in providing essential administrative support and managing reception duties for our business. Collaborating closely with the broader Service Delivery Team, your mission is to ensure that our customers and stakeholders receive high-quality, timely, and customer-centric service.

To excel in this role, you'll need a clear understanding of our diverse range of customers, including people we support, family/whanau, Support Workers, Funders and other internal and external stakeholders.

Additionally, you'll navigate the landscape of other customers in the sector, such as suppliers, service delivery partners, Iwi, Government, and non-Government organisations.

Ours of work are Monday to Friday, between 8:30 am to 5:00 pm, based at our Penrose office. We are open to be flexible to accommodate around school hours. Please note that due to the nature of this position, this is an office-based role.

Responsibilities:

Welcoming Office Visitors: You'll be the friendly face that greets office visitors, ensuring they feel welcome and comfortable.
Safety Compliance: Diligently follow health and safety processes within the office environment.
Invoice Handling: Enter and code creditors' invoices, ensuring timely processing.
Company Fleet Support: Assist with company fleet-related tasks, including driving of company vehicles.
Administrative Functions:
Coordinate requests related to travel, accommodation, conferences, and training attendance.
Manage orders for stationery, general supplies, and printing materials.
Prepare meeting rooms or book appropriate venues, including catering arrangements if needed.
What you will bring | Ngā tohungatanga mō tēnei tūranga
Experience in a support, administration or data-entry support role preferably within the health/disability or community services sectors.
Client Management Systems Proficiency: Experience with client management systems, CRM, and ERP systems.
Collaborative Growth: A passion for collaborative work and a commitment to developing both personal and team skills.
Interpersonal and Communication Expertise: Excellent interpersonal, communication, and influencing skills, along with highly developed emotional intelligence.
Cultural Understanding: An understanding of the Treaty of Waitangi principles and their application.
Problem-Solving Resilience: A love of problem-solving and resilience in handling unexpected or difficult situations.
Organisational and Self-Management Skills: Excellent planning and organisational skills, with the ability to work autonomously.
Driving Licence: A restricted or full, clean New Zealand driver's licence.
Applications Close | Te katinga o tēnei whai tūranga: 13th June 2025 at 5pm

Only suitable candidates will be contacted for interview and applications will be reviewed as they are received, therefore resulting in the role closing early if the right applicant is found.

Applicants for this position must be a NZ Resident/Citizen or have a valid NZ work permit.


Reference #
33+34

Posted on
2+ May 2025

Closes on
13 Jun 2025 21:00

Location(s)
Auckland branch area

Expertise
Administration, Procurement Facilities Management, Marketing Communications, Payroll, Finance, Health Safety, Information Technology, Learning Development, Management – Executive / Corporate Services, Human Resources, Project Management, Quality Risk, Strategy Business Development, Business Support Services

Job level(s)
3 - 5 years of experience

Work type(s)
Permanent full-time
 
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