Verified Job
Customer Support / TeleCaller
Administration Officer -Program Support
Customer Support / TeleCaller
#686198
Remote / WFH
Job Description
Administration Officer - Program Support
Part-time (0.3 FTE), per fortnight
Fixed-Term Contract until 30 June 2027
Location: Kangaroo Island
Social, Community, Home Care & Disability Services Award Level 2
About Us
We are a growing and innovative social enterprise supporting around 10,000 South Australians each year through housing and community services. Seeking opportunities to build positive pathways and connected thriving communities, we are one of the few South Australian organisations offering an integrated model of housing and support. Together, we are committed to effecting long-term positive change for those we work with and the communities we work in.
Together, we are improving lives and building strong, resilient, and connected communities.
Meet some of our amazing staff here!
The Opportunity:
Are you a passionate and enthusiastic individual looking to make a meaningful impact in your community? Junction Australia is excited to offer a new opportunity for the role of Administration Officer – Program Support at our Kangaroo Island Community Centre.
As the primary point of contact, this role plays a crucial part in ensuring positive first impressions for our community members, staff, and visitors.
We are looking for a friendly, courteous, and professional individual to join our team and provide exceptional reception and program administration services. The key responsibilities of this role include maintaining an active presence at the reception desk, and promptly responding to inquiries in person, over the phone, and via email. You will be the go-to person for providing information on community programs and support options to members of the public. One of the most rewarding aspects of this role is supporting our valuable volunteers, you will be involved in their onboarding and compliance training and also provide reports on their hours to recognise their dedication.
If you are looking to become a valued member of our thriving Kangaroo Island Community Centre team, we encourage you to apply!
Our Ideal Candidate:
We are seeking a highly motivated, caring person who:
Has demonstrated experience in performing reception duties in a medium-sized organisation
Possesses excellent communication and interpersonal skills with a customer service focus
Has the ability to manage workload, prioritise tasks, use initiative, and work independently and as part of a team
Holds experience in record keeping, ideally to meet regulatory compliance
Demonstrates a strong connection to Kangaroo Island or a clear understanding of the unique complexities of island living
What We Offer:
Values-driven culture
Generous salary sacrifice benefits
Great professional development opportunities
A You are Amazing Day – an extra day of paid leave to spend however you want
A NAIDOC Day - an extra day of paid leave to attend NAIDOC celebrations
A supportive, flexible work environment with paid parental leave and a strong focus on staff wellbeing
Access to wholesale prices on selected products at Harvey Norman
Access To Corporate Health Insurance and Annual Flu Vaccinations
You Will Need To:
Complete our online application process
Hold or be willing to obtain a current Working with Children Check (WWCC)
Hold or be willing to obtain a current Safe Environments Certificate
Hold a current unencumbered Australian driver’s licence and be willing to drive
How To Apply
To apply for this role, please fill out the questions below. You'll be asked to add your resume and cover letter on the following page. Please make sure you have this ready before you apply. Please also upload copies of relevant qualifications and certifications.
Position Description available by clicking here or for further confidential inquiries contact Maree Baldwin, Group Leader Community Connection Kangaroo Island, 0439501235.
Applications Close: 11:59 PM, Sunday, 22 March 2026.
Junction is an equal opportunity employer that embraces a culture of diversity. We encourage applications from the Aboriginal and Torres Strait Islander communities, people with disability, and people from every culture, gender and sexuality identity, age and ethnic background. Junction is committed to being a Child Safe organisation and has zero tolerance for child and family abuse.
ABOUT JUNCTION
Junction is a non-denominational social enterprise helping more than 10,000 South Australians each year through a wide range of programs and support. This includes domestic violence and homelessness services; emergency housing; counselling; mentoring; community centres and residential care for children and young people under the Guardianship of the Chief Executive who can’t be placed with foster families.
Junction also provides affordable housing for those on low incomes managing around 2,500 properties across the State.
Part-time (0.3 FTE), per fortnight
Fixed-Term Contract until 30 June 2027
Location: Kangaroo Island
Social, Community, Home Care & Disability Services Award Level 2
About Us
We are a growing and innovative social enterprise supporting around 10,000 South Australians each year through housing and community services. Seeking opportunities to build positive pathways and connected thriving communities, we are one of the few South Australian organisations offering an integrated model of housing and support. Together, we are committed to effecting long-term positive change for those we work with and the communities we work in.
Together, we are improving lives and building strong, resilient, and connected communities.
Meet some of our amazing staff here!
The Opportunity:
Are you a passionate and enthusiastic individual looking to make a meaningful impact in your community? Junction Australia is excited to offer a new opportunity for the role of Administration Officer – Program Support at our Kangaroo Island Community Centre.
As the primary point of contact, this role plays a crucial part in ensuring positive first impressions for our community members, staff, and visitors.
We are looking for a friendly, courteous, and professional individual to join our team and provide exceptional reception and program administration services. The key responsibilities of this role include maintaining an active presence at the reception desk, and promptly responding to inquiries in person, over the phone, and via email. You will be the go-to person for providing information on community programs and support options to members of the public. One of the most rewarding aspects of this role is supporting our valuable volunteers, you will be involved in their onboarding and compliance training and also provide reports on their hours to recognise their dedication.
If you are looking to become a valued member of our thriving Kangaroo Island Community Centre team, we encourage you to apply!
Our Ideal Candidate:
We are seeking a highly motivated, caring person who:
Has demonstrated experience in performing reception duties in a medium-sized organisation
Possesses excellent communication and interpersonal skills with a customer service focus
Has the ability to manage workload, prioritise tasks, use initiative, and work independently and as part of a team
Holds experience in record keeping, ideally to meet regulatory compliance
Demonstrates a strong connection to Kangaroo Island or a clear understanding of the unique complexities of island living
What We Offer:
Values-driven culture
Generous salary sacrifice benefits
Great professional development opportunities
A You are Amazing Day – an extra day of paid leave to spend however you want
A NAIDOC Day - an extra day of paid leave to attend NAIDOC celebrations
A supportive, flexible work environment with paid parental leave and a strong focus on staff wellbeing
Access to wholesale prices on selected products at Harvey Norman
Access To Corporate Health Insurance and Annual Flu Vaccinations
You Will Need To:
Complete our online application process
Hold or be willing to obtain a current Working with Children Check (WWCC)
Hold or be willing to obtain a current Safe Environments Certificate
Hold a current unencumbered Australian driver’s licence and be willing to drive
How To Apply
To apply for this role, please fill out the questions below. You'll be asked to add your resume and cover letter on the following page. Please make sure you have this ready before you apply. Please also upload copies of relevant qualifications and certifications.
Position Description available by clicking here or for further confidential inquiries contact Maree Baldwin, Group Leader Community Connection Kangaroo Island, 0439501235.
Applications Close: 11:59 PM, Sunday, 22 March 2026.
Junction is an equal opportunity employer that embraces a culture of diversity. We encourage applications from the Aboriginal and Torres Strait Islander communities, people with disability, and people from every culture, gender and sexuality identity, age and ethnic background. Junction is committed to being a Child Safe organisation and has zero tolerance for child and family abuse.
ABOUT JUNCTION
Junction is a non-denominational social enterprise helping more than 10,000 South Australians each year through a wide range of programs and support. This includes domestic violence and homelessness services; emergency housing; counselling; mentoring; community centres and residential care for children and young people under the Guardianship of the Chief Executive who can’t be placed with foster families.
Junction also provides affordable housing for those on low incomes managing around 2,500 properties across the State.
