Administration Officer - Community Services ILU's

Join an established provider of Community Aged Care Services
Make a real difference to the lives older people
Free On Site Parking
$65,000 per annum (pro rata, 4 days per week) plus optimum salary packaging benefits to boost your take home pay

About the Role

We are seeking a highly motivated and enthusiastic Administration Officer to join our dynamic Community Services Team. You will be an integral part of the well-established Home Care Team, ensuring Home Care consumers receive optimal service delivery and care in the community. The position is 9am - 5pm, 4 days per week and is based at our Moubray Street Melbourne office with work from home option available.


Key responsibilities:

Provide customer service excellence
Liaising with clients, families, care staff and external providers
General Administrative duties (i.e. invoicing , mailouts)
Promoting Royal Freemasons as a provide of choice
Rostering to meet consumer needs and preferences
Key Requirements:

Excellent communication and customer service skills
Outstanding problem-solving ability with a 'can do' attitude
Highly developed computer skills and ability to learn new systems quickly
Ability to work autonomously and as part of a team
Highly organised and great attention to detail
Desirable but not essential:

Experience in using client management/rostering systems i.e.: Health metrics e-Case PHC
Community Aged Care Knowledge
Certificate in Community Aged Care (or similar)
At Royal Freemasons, we offer:

Warm and friendly team environment where your ideas and contributions are valued
Salary Packaging - as a Not-for-Profit organisation we provide the ability for our staff to salary package up to $15,900 per annum of your salary plus relevant salary packaging fees which significantly increases the take home value of your remuneration package. Additionally, you can salary package meals, entertainment and facility hire expenses including holiday accommodation up to a maximum of $2,650 per annum.

About Us

We are an established and highly regarded Not-for-Profit provider of Aged Care Services across the Residential, Home Care and Retirement Living sectors. With locations across Melbourne and regional Victoria our staff benefit from great learning and career prospects, fantastic resources and we enjoy an envied reputation for excellence in care.


Royal Freemasons is committed to providing and maintaining a workplace that is safe and without risks to health. This includes a smoke free workplace and influenza vaccine program.


(All employees must obtain a satisfactory police check and evidence of flu vaccination)


Recruitment Agencies are requested to kindly NOT contact us. Read more