Admin Guest Relations Hotel

Job Categories: Administration / Office Support | Hospitality Tourism | Other
Urban Oasicis Group T/A Astra Apartments
Job Summary:
Experience preferred
$40 - $60 per hour commensurate upon experience
Near transport
Excellent communication skills in clear English
Experience Required: Experienced

Are you a people person with a passion for hospitality and administration? Join our team and be the friendly face that welcomes guests while ensuring smooth hotel operations!

About the Role:

As an Admin Guest Relations Officer, you will:

Greet and assist guests with check-ins, check-outs, and inquiries

Handle bookings, reservations, and administrative tasks

Provide outstanding customer service to enhance guest experiences

Coordinate with housekeeping and other departments to ensure seamless operations

Manage phone and email correspondence efficiently

What We’re Looking For:

Living in Australia with an easy reach to Newcastle NSW

Previous experience in hotel reception, administration, or customer service

Excellent communication and problem-solving skills

Proficiency in hotel management software (preferred but not essential)

A friendly, professional, and proactive attitude

Ability to multitask in a fast-paced environment Read more