Accounts Receivable Team Leader

Permanent full-time role
Flexible location of work - Lismore, Northern Rivers, NSW or Labrador, Gold Coast, QLD (2 x days required in Lismore)
About Us:
Norco is Australia’s oldest and largest dairy co-operative, with 130 years of hands-on experience in Australian dairy and agriculture. Proudly 100% Australian farmer-owned, we’re built from the ground up by the people who work the land. With two key arms - DairyFoods and AgriSolutions, we’re here to back our communities and customers every step of the way, staying true to our roots and committed to growing together.

About the role:

Norco is seeking a dynamic and experienced Team Leader - Accounts Receivable to lead a high-performing team within our finance function. This pivotal role ensures the accurate billing of customers, efficient collection of outstanding balances, and ongoing reconciliation of accounts to maintain financial integrity.

This position offers a flexible location of work in either Lismore, Northern Rivers, NSW or Labrador, Gold Coast, QLD. If the successful candidate is located on the Gold Coast, you will be required to travel to Lismore two days per week (company pool car).

Reporting to the Financial Controller you will be responsible for mentoring team members, driving continuous improvement, and implementing strategies to enhance receivables performance. With a strong focus on customer service and stakeholder engagement, you’ll act as a key point of contact for resolving escalations and driving client satisfaction.

Key responsibilities include:

Lead, coach, and support the Accounts Receivable team.
Oversee billing, collections, and reconciliation processes.
Monitor aging reports and proactively manage overdue accounts.
Negotiate payment plans and resolve billing discrepancies.
Ensure compliance with financial policies and relevant legislation.
Collaborate across departments to resolve issues and improve processes.
Support audits, financial reporting, and month-end activities.
Drive continuous improvement and system enhancements.
What are we looking for?
Certificate or Diploma in Accounting, Bookkeeping, or related field (preferred but not essential).
Prior experience in a leadership / management role with strong leadership and mentoring capabilities.
Proven experience in accounts receivable, credit control, or similar finance roles.
Proficiency in financial/ERP systems (SAP and MoPro highly beneficial) and advanced Excel skills.
Knowledge of financial regulations and compliance standards.
Excellent communication and interpersonal skills.
High attention to detail and strong analytical abilities.
Team-oriented and solutions focussed.
A proactive and collaborative approach to leadership and continuous improvement.
Drivers licence essential.
Why should you join the team at Norco?
Celebrate a legacy - Be part of a co-op with 130 years of proudly supporting Australian farmers and communities.
A values-driven organisation with a commitment to excellence.
Work in a collaborative and supportive team environment.
Opportunity to make a meaningful impact on financial performance.
Access to ongoing professional development and career growth.
Paid parental leave, novated leasing, purchased leave and ‘Selfie Days’ – extra paid leave just for you!
Work from home a day a week.
Free onsite parking.
A down-to-earth team culture blending corporate smarts with regional heart.
Next Steps:

If your values are aligned with ours of Connection, Agility, Diversity and Authenticity and you are ready to elevate your career and be part of a great team dedicated to excellence, we want to hear from you!

Please submit your resume and a cover letter addressing each of the selection criteria stated in the advertisement.

Applications will close on Monday, 18th August 2025 at 8.00am. Get your applications in quick as we reserve the right to connect with and appoint our amazing new team member as soon as we meet you! Read more