Verified Job
Customer Support / TeleCaller
Accounts Receivable Caller - Hospital Billing
Customer Support / TeleCaller
#693380
Remote / WFH
Job Description
Role Description
This is a full-time, on-site role located in Mumbai for an Accounts Receivable Caller. The Accounts Receivable Caller will be responsible for contacting insurance companies to follow up on outstanding claims, ensuring accurate and timely claim reimbursement. Duties include analyzing and resolving denied or underpaid claims, documenting updates in billing systems, managing accounts, and adhering to compliance and quality standards while maintaining professional communication with insurance representatives.
Job Description:
• Handle hospital AR for IP/OP claims, including follow-ups and reprocessing
• Analyze and resolve denials, rejections & underpayments with payers
• Ensure timely collections while meeting AR aging and productivity targets
Eligibility Criteria:
• Minimum 1+ year in Hospital Billing AR (Provider Side)
• Hands-on experience in IP/OP claims (UB-04)
• Strong payer calling & email follow-up skills
• Denial analysis, follow-ups, payment posting & reprocessing
• Understanding of DRG, revenue codes & condition codes
Qualifications
• Strong communication skills: Proficiency in spoken and written English, with an ability to effectively
• Bachelor's degree in any related field or relevant professional experience
Contact: HR Anchal Garia - 9833062691
This is a full-time, on-site role located in Mumbai for an Accounts Receivable Caller. The Accounts Receivable Caller will be responsible for contacting insurance companies to follow up on outstanding claims, ensuring accurate and timely claim reimbursement. Duties include analyzing and resolving denied or underpaid claims, documenting updates in billing systems, managing accounts, and adhering to compliance and quality standards while maintaining professional communication with insurance representatives.
Job Description:
• Handle hospital AR for IP/OP claims, including follow-ups and reprocessing
• Analyze and resolve denials, rejections & underpayments with payers
• Ensure timely collections while meeting AR aging and productivity targets
Eligibility Criteria:
• Minimum 1+ year in Hospital Billing AR (Provider Side)
• Hands-on experience in IP/OP claims (UB-04)
• Strong payer calling & email follow-up skills
• Denial analysis, follow-ups, payment posting & reprocessing
• Understanding of DRG, revenue codes & condition codes
Qualifications
• Strong communication skills: Proficiency in spoken and written English, with an ability to effectively
• Bachelor's degree in any related field or relevant professional experience
Contact: HR Anchal Garia - 9833062691
