Account Manager

Location
Ipswich QLD
 
Full job description
Account Manager - Humes

Working for the world's leading sustainable building materials company!
Generous salary package including 14% super, fully maintained vehicle, and Sales Incentive Scheme Opportunity.
Supportive and diverse management setting realistic targets and goals.
Culture focused on the recognition of effort and reward for achievement.
Ipswich QLD location.
Holcim:

As a global leader in innovative and sustainable building solutions, Holcim are enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success. We are driving circular construction as a world leader in recycling to build more with less. It's all thanks to our 70,000 talented people around the world who are passionate about building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions Products.

Humes, an important Holcim business, has a long history of engineering precast and prestressed concrete solutions and, after 100 years of manufacture, our product range has never been more diverse, more competitive, or more in-tune with our clients' needs than it is today.

Holcim People:

Holcim people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.

About the opportunity:

This is a superb opportunity in which you will be responsible for sales for our Brisbane/ Gold Coast area business.

You will deliver the agreed sales targets and business goals through maintaining structured, tailored contact plans enabling you to quickly establish and improve relationships with new and existing customers.

It is an autonomous role, offering you the chance to truly manage your own customer accounts with a supportive management team setting realistic targets and goals and within a culture focused on the recognition of effort and reward for achievement and development.

Duties and responsibilities:

Build relationships and identify sales opportunities.
Generate and convert new leads.
Build brand loyalty and maximise revenues.
Develop and maintain a structured customer contact plan within the allocated accounts in line with allocated budget targets.
Maintain and enhance positive working relationships with assigned customers to build customer loyalty.
Identify and follow up all new business, product and/or project opportunities within the existing customer base.
Resolve customer issues, disputes and/or complaints, both onsite and offsite, in a prompt and professional manner.
Enrol relevant internal staff and ensure accountabilities are clearly defined to resolve issues satisfactorily.
Proactively promote the full product and service range within the territory to maximise opportunities.
Maintain an accurate and up to date customer database.
Maintain an understanding of the market changes, trends, opportunities, risks and competitive activity within the allocated territory.
Develop and maintain a positive working relationship with all relevant internal staff that impact on the customer experience.
About You:

You should have proven experience in B2B sales ideally gained within the Concrete / Civil Construction/ Building Materials sector.
Well-developed interpersonal skills and be able to build rapport.
The ability to put together solutions that add value for your customers.
Strong commercial skills
Fostering a customer-focused environment delivering exceptional customer service
Ability to demonstrate a sense of urgency and strong commitment to achieving goals.
Ability to work effectively in the face of ambiguity, shifting priorities and rapid change, while actively developing skills and capabilities.
A high proficiency in Word, Excel, PowerPoint and other systems required to do the role effectively is required.
Experienced in dispute resolution and claims management.
A strong team player with strong interpersonal and communication skills.
A well-developed understanding of the importance of and ability to effectively communicate and build relationships both externally and within the business.
This is an outstanding opportunity to join our high performing team and to contribute to our world leading business.

Why Holcim?

At Holcim we offer an inclusive environment, where our people feel comfortable bringing their authentic self to work. We offer a high-performance workplace empowering problem solvers, creative thinkers and innovators to seek combined perspectives and voice opportunities to go further and faster. Our workplace is a safe environment where individuals can be themselves and where we promote a diverse workforce. We are an equal opportunities employer, making no distinction on the basis of race, national origin, gender, gender identity, sexual orientation, disability or age. People are treated fairly at work - respecting and supporting human rights and non-discrimination. This is rooted in the values and standards set out in the Holcim Code of Business Conduct.

We don't just offer jobs - we offer long term careers with a deep and diverse structure which affords a great number of cross functional pathways available as you progress your career so if you're ready to take your career to the next level and join our dynamic team of professionals, we want to hear from you.

Apply now!

Please note:

Candidates must hold valid Australian work rights with no restrictions on employment duration or hours.

We are dedicated to improving employment outcomes and
encourage applications from Aboriginal and Torres Strait Islander peoples.

Holcim will not accept unsolicited resumes from third party recruiting agencies in response to job postings.

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