A highly skilled Technical Business Operations Specialist

Job description
Key Role: Technical Business Operations SpecialistJob Description:We are seeking a seasoned Technical Business Operations Specialist with a strong background in Custody Operations, Trade Settlement, and SWIFT payment processing within Wealth/Investment Banking.This is a critical client-facing role that requires deep functional expertise, strong stakeholder communication, and hands-on technical understanding of event-driven/Kafka-based integrations.The successful candidate will be responsible for gathering, analysing, and documenting requirements related to custody, settlements, income processing, and SWIFT payment workflows.They will work closely with developers and architects on Kafka/event-driven workflows, including topics, partitions, producers, and consumers.Additionally, they will translate business needs into BRDs, FRDs, and detailed user stories with acceptance criteria, ensuring alignment with development and QA teams.Participation in Agile ceremonies such as sprint planning, backlog grooming, reviews, and retrospectives will also be essential.
• Collaborate across QA, Development, Product, and Custody/Payment Operations teams to ensure seamless delivery.
• Plan and execute UAT, manage defect triage, and support release readiness.
• Analyse API payloads (XML/JSON), perform data mapping, reconciliation, and break resolution.
• Support automation and digitization efforts around corporate actions, trade capture, settlement, and payment processing.
• Maintain documentation in JIRA, Confluence, and ensure deliverables meet internal and audit standards. Read more