Full job description
Our Company
At HR Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At HR Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Conduct tax interviews with clients
Increase retention of all clients
Offer additional products and services
Generate business growth by supporting business to business sales activities
Provide IRS audit support attend audits as needed
Further develop tax expertise
Mentor and support teammates
It would be even better if you also had...
Knowledge and experience with a Windows-based computer system
Experience working in a fast-paced customer service environment
Availability to work in multiple locations and/multiple hours
What you'll bring to the team...
High School Diploma or equivalent
Experience completing individual returns
Tax planning and audit support
Ability to effectively communicate in person and in writing
Successful completion of the HR Block Tax Knowledge Assessment or Income Tax Course1
Additional experience for this position is acquired through training upon hiring
Why work for us
At HR Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
Employee Assistance Program with Health Advocate.
Wellbeing program, BetterYou, to help you build healthy habits.
Neurodiversity and caregiver support available to you and your family.
Various discounts on everyday items and services.
Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
Check out all available benefits at www.blockbenefits.com.
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