Hotel Cleanliness Expert

YWCA Metro Vancouver


Guest Services Representative/night Auditor, Ywca Hotel
YWCA Metro Vancouver • Vancouver, BC, Canada • via Trabajo.org - Job Search - Jobs
23 hours ago
Full–time
No Degree Mentioned
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Job description
Location
- YWCA Hotel/Residence, 733 Beatty Street, Vancouver, BC
- Posting Period
- April 11, 2025 - April 18, 2025
Job DescriptionJoin the Front Office team at The YWCA Hotel, Vancouver We are seeking a professional, friendly individual for a Guest Service Representative Position.
• *What you’ll be doing**:

- Greet guests and visitors as they enter the hotel
- Complete check outs and check ins and receive payment
- Create guest reservations and advise callers regarding rates
- Be knowledgeable about The YWCA amenities and policies in order to advise guests accurately
- Post and balance payments and charges on guest folios
- Communicate with other departments such as Maintenance and Housekeeping regarding requests and changes throughout the day
- Anticipate guest needs in order to provide seamless and exceptional service
- Receive and respond to guest concerns and address them promptly
- Complete daily checklists and tasks to maintain organization at the Front Desk
- Count and verify individual cash floats and maintain responsibility for all cash received and given out
- Prepare reports
- Other duties as required
• *What you’ll need**:

- Previous Front Desk or other hospitality experience preferred
- Previous experience with Opera Cloud Management System an asset
- Strong interpersonal and problem-solving skills
- Excellent communication and organizational skills
- Ability to work cohesively as part of a team as well as independently
- Ability to focus on guest needs, remain calm and professional at all times
- Able to work flexible hours including days, evenings, weekends and holidays
- A second language is an asset.
- A valid clear criminal record check (including working with vulnerable populations) is required.
• *What we offer**: We offer our eligible employees the following benefits as part of their total compensation package:

- Extended medical and dental benefits
- A defined benefit pension plan
- Flexible working arrangements for applicable positions
- Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members
- Free membership to our Health + Fitness Centre, discounts at our YWCA Hotel and priority in YWCA Child Care centres
- A workplace that prioritizes employee health, safety and wellbeing, including many learning and growth opportunities such as our staff mentorship program and three equity committees who help to support our goals towards achieving meaningful equity and inclusion.
- **Pay Rate: $27.51 per hour as Night Auditor and $24.52 as Guest Services Representative**
• *This Position is Part of the IUOE**
How to Apply**Calvin Neal, Front Office Manager**

733 Beatty Street, Vancouver, BC, V6B 2M4
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Marriott International


Hotel Cleanliness Expert
Marriott International • Burnaby, BC, Canada • via Trabajo.org - Job Search - Jobs
22 hours ago
Full–time
No Degree Mentioned
Apply on Trabajo.org - Job Search - Jobs
Job description
**Additional Information** Full-Time
• *Job Number** 23088215
• *Job Category** Housekeeping Laundry
• *Location** Delta Hotels Burnaby Conference Centre, 4331 Dominion Street, Burnaby, BC, Canada VIEW ON MAP
• *Schedule** Full-Time
• *Located Remotely?** N
• *Relocation?** N
• *Position Type** Non-Management
• **

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 1+ brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World at Delta Hotels. Read more