Service RM Gujarat and MP For a Leading Commercial Bank

Roles and Responsibilities The RM is the primary point of contact for all client requirements, however, the sales nature of RM role requires him/her to be out of the Branch and is not able to coordinate for service requirements of the client Expertise in Service Delivery to customers: To be first time right on all internal and external processes regarding banking and investment requirements of mapped clients.

Complete ownership for internal and external coordination in order to meet service and transaction requirements of all clientsService Relationship Management for all clients walking to the branch on a preferential basis and wait-time + turnaround time is minimized.

Utilizing the opportunity of client branch visit to showcase technology channels of the bank through channel demonstrationTaking phone calls/emails directly from the client on all client service related area (The position would not move out of the branch for any sales and service related activity).
In absence of RM service RM to be point of contact for clients for service engagement Read more