YWG Ramp Agent

Full job description
Established in 1+60, Perimeter Aviation LP is a diversified company that is a subsidiary of the Exchange Income Corporation which has recently grown through the merger with Bearskin Airlines. With more than 750 employees, we operate a fleet of 40+ aircraft including the Metro 2, 3, 23, Merlin and Dash 8 aircraft. We are based in Winnipeg and Thompson, Manitoba as well as Sioux Lookout, Timmins, Thunder Bay, and Toronto Ontario. We provide scheduled passenger and freight services to Northern Manitoba and Northern Ontario, 24/7 North American charter services, Medical evacuation services and a full-service maintenance facility including design engineering, NDT, and Garrett turbine engine services.

We are a Canadian company, proudly building a diverse workforce that is driven by a shared sense of community, customer service and a dedication to safety. We’re fostering a culture where our employees will feel proud of the work they do and the company they work for. We seek employees with a positive attitude in providing excellent service to the communities in our network.

Position Summary
Reporting to the Manager, Ramp Operations the Ramp Agent is responsible for the sorting, loading and unloading of baggage, freight and equipment out of Company aircraft, focusing on the Service Level agreement to ensure that customer service is met along with on-time performance.
Personal Characteristics
Highly flexible, with the ability to respond quickly in a dynamic environment
Professional and respectful, with a positive work attitude
Timely with a high level of commitment to on-time performance is essential
Motivated with the ability to work independently and as part of a team
Effective verbal and written communication skills
High level of respect, understanding and regard for First Nations communities
Customer Service-oriented with a commitment to exceptional service
Key Responsibilities and Accountabilities
Sort, load and unload baggage, freight and equipment
Tow and marshall aircraft, drive and fuel equipment, de-ice aircraft, install and uninstall aircraft seats and equipment, service aircraft lavatories, ensure that airside areas are organized and clean
Perform physically-demanding tasks effectively using the safest and most efficient methods possible
Ensure that on time performance policies and procedures are met and adhered to
Ensure that customer service standards are met or exceeded
Communicate effectively with other Ramp Agents, the Ramp Supervisor and the Aircraft Load Coordinator to meet deadlines safely and efficiently
Monitor customer safety at all times and assist customers in a friendly and courteous manner
Adhere to and operate within safety policies, procedures and practices, attending and completing all safety training
Provide courteous, prompt, accurate and careful handling of customer baggage, airfreight (continuous lifting, loading/unloading, sorting and transfer of baggage and freight)
Assist Flight Crew with off-loads at various aircraft destinations as assigned
Provide assistance with ramp set-up and storage of equipment and baggage
Complete general warehouse duties, which may include but not limited to completing and verifying manifests, shipping and receiving, customer services, organizing fridge and freezers, cleaning and organizing the warehouse, operating forklifts, etc.
Perform additional duties as assigned
Minimum Education, Experience and Certifications
High school diploma or General Education Degree (GED) equivalent
Must possess valid driver’s license
Must qualify for and obtain an Airside Vehicle Operator’s Permit
Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations
Previous warehouse and/or Ramp experience is considered an asset
Previous aviation operation experience is considered an asset
Forklift license or completed applicable training considered an asset
Indigenous and Cultural Awareness Training considered an asset
Working Conditions
Physically able to perform all listed job duties
Travel by aircraft and other means as required by role
Work performed in multiple environments, contact with staff and the general public
Manual dexterity required to use desktop computer and telephones
Work performed both indoors and outdoors; employee must be able to adapt to all outdoor weather conditions
Various shifts and at a fast pace in order to meet service level requirements of the airline
In good general health and able to lift and bend, carrying loads of up to 50lbs
Safety equipment when and where required, e.g. hearing protection, safety vest, and applicable passes
Perimeter Aviation’s hiring policy is to recruit and select the best applicant for employment solely on the basis of their qualifications for the position. Perimeter Aviation LP does not discriminate against applicants based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability or a conviction for which a pardon has been granted.
We thank all candidates for their interest in the position; however only those selected for an interview will be contacted.
Applicants will be reviewed on a rolling basis which may result in an earlier application deadline. Read more